Service Leader - Reservation (S&M) 预订部主管

[{{ $ctrl._job.status.name | translate}}] Service Leader - Reservation (S&M) 预订部主管
Kerry Hotel, Beijing

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Job description

Kerry Hotel, Beijing under Shangri-La Hotel Management

北京嘉里大酒店

 

The Brand Experience

 

Kerry is an urban lifestyle destination where the hotel and neigbourhood seamlessly connect and everyone is welcome. It is vibrant and buzzing with life and activity, defined by a spirited style and a careful attentiveness. We create an environment that promotes a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner.

 

At Kerry Hotels, we believe in offering a sense of the familiar by connecting the hotel with the neighborhood and allow spaces for people to achieve their lifestyle. We want to be inclusive, approachable and welcoming of diversity.

 

Kerry Hotel, Beijing

 

Kerry Hotel, Beijing is an urban lifestyle destination where the hotel and neighborhood seamlessly connect and create a space where everyone is welcome. It is vibrant and buzzing with life and activity defined by a spirited style and a careful attentiveness.

 

People are the heart of Kerry Hotel, Beijing, and we invite you to be a part of this positive energy.

 

 

 

We are hiring Customer Sales Executive.

 

As a Customer Sales Executive, we rely on you to:

 

To provide the highest level of service to promote customer satisfaction / retention while optimizing booking opportunities.

通过为客人提供高标准的服务提高客人的满意度和忠诚感,从而使酒店的预订更有优越性。

 

We are looking for someone who:

 

  • Well developed written & oral communication skills and good listening skills in Chinese & English.
  • 1-2 years in Reservations, Revenue Management, Front Office or Sales working experince.
  • Shows empathy; understands diversity in customer behaviour
  • 具有流利的英文与中文的口语、书写和听力的能力。
  • 具备1至2年的预订、收益管理、前台或者销售的工作经验。
  • 工作认真,对于客人的行为可以进行变通。

 

Requirements

See description

Details

Job type
Full-time
Location
Lake Hills, Bellevue, WA, United States
Department
Sales & Marketing
Starting in
As soon as possible
Duration of the contract
Indefinite

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