Guest Relations Officer

[{{ $ctrl._job.status.name | translate}}] Guest Relations Officer
Kowloon Shangri-La, Hong Kong

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Job description

Kowloon Shangri-La, Hong Kong

Duties

The candidate will be responsible for the smooth and efficient operation of Guest Relations Department. He / she will also be responsible for providing guest services, check-in and check-out, handling guest requests and ensuring that it is in accordance with the objectives and the highest level of performance and quality standards established by the Hotel.

 

He/she also requires to assist the Horizon Club Team when necessary such as providing guest services and handling guests requests at the Horizon Club.

 

Requirements

  • Excellent command of spoken English, Cantonese and Putonghua
  • Minimum 1 year experience in service industry, preferably in Hotel Front Office or airline operations
  • Self-motivated and well-organized
  • Able to work independently and under pressure

Requirements

See description

Job type
Full-time
Location
Tsim Sha Tsui East, Hong Kong
Department
Rooms division
Starting in
As soon as possible

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