Social Media Officer

[{{ $ | translate}}] Social Media Officer
Kowloon Shangri-La, Hong Kong


Job description

Kowloon Shangri-La, Hong Kong



  • Develop social media strategies and implement plans to ensure high levels of engagement and acquire fans and followers on different social channels such as Facebook, Twitter, Instagram, Pinterest, Google , Weibo, Wechat etc.
  • Handle postings and provide timely responses to posts and enquires
  • Manage online listening tools to monitor, track and report on online mentions of the hotel
  • Review and report on social media performance using various reporting tools and prepare KPI reports for analysis of content, activities and campaigns
  • Identify online influencers and engage with them
  • Keep abreast of new and rising social media platforms and monitor trends in digital marketing to drive new ways to reach and engage with target audience




  • Bachelor’s degree in Advertising, Marketing, Communications, Public Relations, Digital Media preferred
  • 2-3 years working with social media, including the creation of content and strategies. Agency and / or hotel experience a plus
  • Good communicator, exceptional written English and Chinese
  • Creative and possesses a passion for social media. In-depth knowledge of  social media platforms such as Facebook, Twitter, Youtube, Instagram, Pinterest, Google , Weibo, Wechat etc
  • Never-ending desire to learn digital marketing trends
  • Self-starter with excellent organisation and planning skills. Attention to detail.
  • Photography and video editing experience a plus


See description

Job type
Tsim Sha Tsui East, Hong Kong
Sales & Marketing
Starting in
As soon as possible

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