[{{ $ctrl._job.status.name | translate}}] Operations Admin Assistant
Lapita, Dubai Parks and Resorts, Autograph Collection Hotels

Posted

Job description

Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
 
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Job Summary
Supports the Director of Operations and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both associates and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
 
Job Core Work Activities
  • Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
  • Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
  • Communicating, Monitoring, and Ensuring Safety Standards - Communicating the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.
  • Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
  • Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Maintaining Productivity Levels - Ensuring and maintaining the productivity level of associates.
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
  • Managing Daily Operations of the Area or Department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Supervising Associates - Supervising and managing associates. Managing all day-to-day operations. Understanding associate positions well enough to perform duties in associates' absence.
  • Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Attending Meetings to Improve Quality and Service - Attending meetings and communicating with executive, peers, and subordinates as an effort to improve quality of service.
  • Attending Strategy and Management Meetings - Attending meetings to plan, organize, prioritize, coordinate and manage activities and solutions
  • Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Collaborating with Resources to Manage Projects, Achieve Goals, and Solve Problems - Working with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Fulltime job
Location
Dubai, United Arab Emirates
Department
Administration & General
Languages
English
Starting in
As soon as possible

Lapita, Dubai Parks and Resorts, Autograph Collection Hotels

Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun.

Part of the Autograph Collection of Marriott this amazing hotel will offer five food and beverage outlets, several Outdoor pools and a Lazy River, a Spa & Health Club, Luna & Nova Kids & Teen as well as meeting and event facilities. The hotel’s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands (the Lapita movement). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

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