[{{ $ctrl._job.status.name | translate}}] Yield & Reservations Intern
Le Châtelain Boutique Hotel

Posted

Job description

The main role of the Reservation Agent is to rent the rooms for the individuals. His role is very important as he is in contact with the clients even before they arrive at the hotel.

His/her main duties are to create personalized offers and reservations according to the clients' needs and requests, send them out and put them into the computer system.

The main role of the Yield Agent is to provide help and support to the Yield Manager in order to optimize the room revenue by yielding the rates as close as possible to the customers' willingness to pay. It demands having a good online visibility to manage and optimize the different distribution channels. This means offering the right service, at the right price, to the right customer, at the right time.

Duties & Responsibilities
-Checking the reservations via the channel manager
-Inserting the reservation from the other channels and Tour Operators in the PMS
-Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations
-Ensure a follow-up of all the reservations
-Taking care of the reservation reports
-Set and change the hotel rates on a daily basis on the different extranet partners.
-Benchmark the rates of the competition
-Control the bookings to validate commission invoices once a month
-Deliver different reports and forecasts regarding the budget, the room revenue and the occupancy
-Optimize the 4 hotels content and description on the different websites partners

Requirements

- Good oral and written communication skills in English and French, other languages are an asset
- Able to work all the day behind a computer
- Outgoing, forthcoming and enthusiastic
- High level of self-motivation
- Able to work in autonomy
- Concentrated
- Hard-worker
- Basic computer skills
Job type
Internship
Location
Brussels, Belgium
Department
Reservations
Languages
English (optional), French (optional)
Starting in
As soon as possible
Duration
6 months
Pay range
EUR 310-500 / month
Other benefits
Free meals during the shift

Le Châtelain Boutique Hotel

Experience the exclusive ambiance, private setting, and unparalleled personal service that distinguish Le Chatelain, a luxury Brussels Hotel.

Le Chatelain strikes the perfect balance between gracious hospitality, exceptional comfort and State-of-the-Art technology. It offers a full range of technological facilities while remaining traditional in one respect: it still clings steadfastly to traditional ideas of hospitality: personal care for every guest. This luxury 5 Star hotel emphasizes personalized service and attention to detail.

The hotel offers 107 ample and fully soundproofed rooms and suites that have been especially designed and abundantly equipped so as to meet and even surpass your highest expectations of comfort, privacy and security. All rooms are luxuriously spacious, with vast and richly appointed bathrooms, elegently furnished and endowed with the most innovative conveniences.

Le Chatelain is ideally located just off the stylish Avenue Louise, benefiting from calm and secluded atmosphere yet situated adjacent to the city's business and financial district.

The excellent location in Central Brussels, the varied range of choices in sophisticated dining and leisure, an enchanting garden and a superbly equipped top floor Fitness Centre further contribute to the unparalleled charm of your Brussels' "home suite home".

Hotel Highlights
- 5 star Brussels Hotel
- Brussels Premier Boutique Style Business Hotel with Personal Service and care
- 107 luxurious spacious rooms and suites
- Dining, fitness, exquisite garden and courtyard, 24h Worldwide Concierge Services, internet and wi-fi access, limousine service, indoor parking
- Central Brussels location, next to avenue Louise and Place du Chatelain, close to all public transports, entertainment, museums, shopping, business and commercial districts
- Full conference and Meeting Facilities

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