Receptionist Internship
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Expired

Receptionist Internship

About the job

MISSION FOR THE POSITION:
 Learn how to keep well informed all departments on a daily basis
 To obtain the maximum level of service. “exceed expectations” G.C.C
 To support all departments and helping providing a first class Butler service
AREAS OF RESPONSIBILITY:
 To help the Butler team to provide hotel sheets and updated information to the different departments, being clear and precise of changes or updates
 Review reservations: Guest likes & Dislikes. Assure services and updates for all guests
 To guarantee total guest satisfaction for the guest before, during and after staying at Le Domaine. (To achieve high satisfactory scores at Guest Comment Cards)
 To solve and to anticipate all guests needs in an efficient manner.
 To know and to perfectly transmit to guests the product LeDomaine: Good Knowledge of Hospitality Program in English and Spanish
 Support reservations department with incoming hotel calls
 To acknowledge the Butlers check list, procedures and standards: To develop shift on an efficient manner (Cashiering, Arrivals, Inhouse, etc..)
 Prepare welcome Drinks and fresh/Warm towels as well as amenities for arriving guests (To serve Rooms: W. Letter, Amenities and Room Directory. Refresh them on a daily basis)

'El proceso de selección se llevará a cabo siguiendo criterios de igualdad de oportunidades, con perspectiva de género, neutralidad y transparencia'

About you

Internship agreement
Fluent in Spanish and english
  • Language required: Spanish. English is a plus

The company

Welcome to Abadia Retuerta LeDomaine

The Estate Abadía Retuerta LeDomaine is set like a jewel among the string of exclusive wine estates found along the Duero river. If the heart of the estate is the winery, its soul is the ancient 12th-century abbey, a beloved and carefully restored Spanish cultural heritage site.

The hotel that has now emerged from within the cloistered Romanesque-Baroque abbey walls is a refined 5-star setting where guests will enjoy privacy of the priviledged, the lap of luxury and the heart of the history.

The former stable of an ancient abbey has been transformed into a nurturing sanctuary of holistic healing and wellness.

Everywhere the contrasts and pleasures of old and new provide our guests with the best of both.

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Expired

Receptionist Internship

Valladolid, Spain

Internship, 6 months

Start Date:

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