At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Develop and maintain positive working relationships with others.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.
- Job type
- London, United Kingdom
- Front Office concierge
- Starting in
- As soon as possible
- Duration of the contract
Le Meridien Piccadilly
Set in the heart of London’s West End, Le Méridien Piccadilly complements the hotel’s vibrant cultural and architectural surroundings. After the Restoration of the English monarchy in 1660, Piccadilly emerged as one of the most fashionable locales in London, a designation it holds today. Experience a new perspective on a cherished London landmark. Discover Maskelyne & Cooke, our magical-themed cocktail bar, with intimate yet vibrant atmosphere and magic performances.. The freshly renovated Club Lounge, located on the mezzanine level overlooking the main lobby, is a truly distinctive and exclusive area stylishly decorated in shades of light grey that contrast with the white, light-filled lobby. The hotel’s many amenities include meeting facilities and banqueting suites; the Piccadilly Health Club with one of London’s largest indoor swimming pools and The Terrace On Piccadilly, offering classic cuisine with a contemporary twist.