Agent de réservation / Raffles Service de nuit H/F
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Agent de réservation / Raffles Service de nuit H/F

About the job

•Vous assurez un accueil chaleureux auprès de nos clients
• Ambassadeur du Royal Monceau-Raffles Paris,
• Vous assurez la prise de réservations par téléphone sur des horaires tournants (jour et nuit)
• Vous prenez en charge le traitement administratif des réservations

About you

•Votre sens de l’écoute, votre clarté d’élocution alliée à un grand sens de la diplomatie vous permettront de conseiller au mieux notre clientèle et mener à bien votre mission.
•Vous justifiez d’une première expérience acquise idéalement dans un environnement international haut de gamme ou en centre d’appels.
•La maîtrise de l’anglais est indispensable, la connaissance d’une autre langue (Mandarin, Portugais, russe, japonais, Arabe,) ainsi que du logiciel OPERA serait fortement appréciée.

Education Level: Vocational education
Study area: Hospitality
  • Languages required: French and English. Arabic, Chinese, Japanese, Portuguese, and Russian are a plus

The company

Le Royal Monceau, Raffles Paris is devoted to true elegance: the elegance of intelligence, of human relations and poetic moments. This French masterpiece features interiors by Philippe Starck and offers sophisticated residency with a touch of panache and irreverence, imbued with the Gallic spirit.

Inventive, inspiring and imaginative – the atmosphere at this Paris luxury hotel is enlivened by art and culture. Art exhibitions, photography displays and film screenings bring the world of art to Le Royal Monceau while the Art Concierge arranges for bespoke cultural experiences and artistic discoveries beyond Le Royal Monceau.

Dining at Le Royal Monceau is an effervescent affair Matsuhisa which brings a highly contemporary vision of Japanese cuisine: a gastronomic encounter between Asia and Latin America, two cultures dear to the heart of Nobu himself. While Il Carpaccio serves fine Italian cuisine. Pastries and desserts throughout the hotel are created by the renowned “Picasso of pastry” Pierre Herme.

Situated on the prestigious Avenue Hoche, just steps from the luxury specialty boutiques of Champs Elysées, the Arc de Triomphe and the elegant Parc Monceau, the hotel is perfectly placed to experience the rich, vibrant atmosphere of Paris.

With its glamourous, exuberant and artistic mood, Le Royal Monceau, Raffles Paris distinguishes itself from luxury hotels in Paris of its generation and is once again the favoured meeting place for artists, intellectuals and a new generation of travellers, just as it was in the 1930s when the hotel was originally established.

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Agent de réservation / Raffles Service de nuit H/F

Paris, France

Full-time, Indefinite

Start Date:

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