MICE Manager - Cluster Italy
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MICE Manager - Cluster Italy

Leonardo Hotels Cluster Italy

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Expired

MICE Manager - Cluster Italy

About the job

Your main duties:

- in cooperation with the Director of Sales you are working on an optimal utilization of the event rooms and developing a sales strategy
- you manage the optimal occupancy in the MICE segment of our hotels in Italy (Milan & Venice Mestre)and you participate in strategic planning and MICE budget preparation
- you identify new sales potential and you drive business of customer accounts into the specific hotel to increase market share in MICE revenue
- processing of event requests, written and telephone support for customers
- execution of site inspections with clients; answer guest questions about property, facilities/services (e.g., hours of operation, room types, packages, promotions, entertainment, restaurants, special events) as well as sell, plan and coordinate events for our hotels in Italy
- preparation and calculation of event offers, conference packages and contracts ac-cording to the Leonardo Hotels standards;
- preparation of day plans for the conference and banquet area (ODS)
- welcoming our conference guests as well as quality checks during the event
- research & analyzes on the market and competitors
- preparation and control of consolidated monthly MICE reports for the Italian hotels
- ensure the complete administration and execution of all planned events
- control correct booking of services as well as invoicing and shipping
- general organizational and administrative tasks;
- working with the CRM program Optima Events: data entry, maintenance, reports
- attend sales events if required
- close collaboration with Sales, Reservation and Revenue departments
- cooperation with the F&B and Events Manager of the hotels
- preparation of accurate and timely reports that meet the needs of the Sales Director and Cluster GM
  • - personal development with the growth of our company and many career opportunities - network all over Europe – being connected via our internal social media platform LEAPP - training and development programs of our Leonardo Academy - bonus systems & Employee purchasing card - employee and family&friends discounts for accommodation and F&B in all 170 hotels of Fattal Group - employee meals in our cantines - low hierarchy, respectful and open minded company philosophy - and of course fun in your team because we have the #bestteamsever and our teams share with us on LEAPP #thisiswhyilovemyjob
  • Department: Event Sales & Marketing

About you

Your profile:

- successfully completed training or studies with focus on hospitality/tourism or events (MICE business) or comparable qualification
- several years of professional experience in MICE/Convention sales and within hotel operations
- excellent sales and presentation & communication skills
- open-minded, friendly, authentic personality
- well-organized, motivated and responsible way of working and hands-on mentality
- high service and guest orientation
- confident in using the common MS-Office applications
- very good English and Italian language skills (oral and written)
- identification with our core values: naturalness, individuality and personal commit-ment
  • Languages required: English and Italian.

The company

LEONARDO HOTELS CENTRAL EUROPE, headquartered in Berlin, is responsible for the hotel portfolio in Germany, Austria, Switzerland, Poland, Czech Republic, Hungary, Spain and Italy. The brand family consists of: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels by Leonardo Hotels.

In keeping with the company credo "feeling good" the individual character is made discernible in all Leonardo properties. High quality and service standards, stylish interior design with regional flair and artistic details are the core aspects that characterise the hotels and make them appealing for business and leisure travelers.

Leonardo Hotels Central Europe is part of the Fattal Hotel Group, which was founded in 1998 by David Fattal. It is one of the fastest growing hotel chains in Europe and Israel and operates 200+ hotels with 40,000+ rooms in 100+ destinations and 18 countries. The brand portfolio includes: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo Hotels, Jurys Inn, Apollo Hotels and Herods. The Israeli hotel group is listed on the Tel Aviv Stock Exchange (TASE).

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Expired

MICE Manager - Cluster Italy

Milan, Italy

Full-time, Indefinite

Start Date:

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