Assistant Front Office Manager - Pre Opening
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Assistant Front Office Manager - Pre Opening

Leonardo Royal Hotel Amsterdam.

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Assistant Front Office Manager - Pre Opening

About the job

Hey you! Do you love Pre-Openings? Are you a real conversation starter? Can you add that spark to a guest’s day? Now we’re talking! Join us at Leonardo Royal Hotel Amsterdam as our Assistant Front Office Manager!

Leonardo Royal Hotel Amsterdam
Leonardo Royal Hotel Amsterdam is opening its doors for the public in April 2019. The 4**** superior hotel is located directly at the metro station Overamstel. With 18 storeys, the hotel has 490 rooms with a fresh, innovative design and high-quality equipment. For events our 11 meeting rooms, including ballroom, are available on over 1200 sqm. Restaurant “Vitruv” takes care of your well-being with exquisite dishes. Our harmonious colour, music, light and fragrance concept makes staying at a Leonardo Royal Hotel an experience for all the senses. But all of this would be nothing without our team of conversation starters. With your excellent eye for guests, it is your personality and service that will make our guests say “Now we’re talking!”.

We are looking for a ASSISTANT FRONT OFFICE MANAGER

Your Responsibilities
- To assist the FOM in a professional and effective running of the day-to-day rooms operation in accordance with all hotel standards and in line with Leonardo Hotels policies and procedures.
- Assist FOM in coordinating all activities, operating and running of Front Office.
- Assist FOM, in ensuring that reservation patterns, overbooking and yield opportunities are maximized to best effect.
- Maintain a high level of personal service and guest recognition.
- Provide clear supporting role for brand standards and operational innovation initiatives aligned with business goals and objectives, maintaining close liaison and support for teams.
- Assist FOM, in implementing and adhere to standard policies, systems and procedures relating to hotel operations, including health and safety systems and quality standards, and systems contingency planning.
- Assist FOM, in ensuring quality of data is maintained within the property management system enabling accurate guest history and sales information.
- Assist FOM, in ensuring that all written guest feedback concerning Front Office/Rooms is responded to within 48 hours of receipt.
- Assist FOM, in ensuring that all Front of House Public areas are well maintained and kept to a high standard of cleanliness and good repair in close collaboration with Engineering and Housekeeping Department.
- Assist FOM, in ensuring effective channels of communication are in place maximizing the opportunities of distributing the information available - and encouraging ideas and participation from all team members, through monthly communication meetings, daily morning meetings and daily
operations meetings.

About you

Your profile:
- Bachelor’s degree in hotel management or equivalent degree in hospitality. At least 2 years of experience within the hospitality industry in a supervisory position. Front Office experience is a must.
- Extensive knowledge of Optima and familiarity with Internet/MS Office applications and related IT preferred.
- Comprehension of hotel systems and revenue management principles.
- Strong presentation, commercial and communication skills.
- Well-versed in both written and spoken Dutch & English. Advantage would be the ability to speak in one additional language other than the first two.
- Flexible work approach.
- Identification with our core values: naturalness, individuality and personal commitment.


Our offer:
- Personal development with the growth of our company and many career opportunities
- Network all over Europe –connected via our internal social media platform LEAPP
- Internal training and development programs
- Employee and family & friends discounts for accommodation and F&B in all 190 hotels of Fattal Group
- Employee meals in our canteen
- Travel cost compensation
- Respectful and open-minded company philosophy

And of course fun in your team because we have the #bestteamsever!

Your career at Leonardo Hotels
Leonardo Hotels is the European division of Fattal Hotel Group, founded by David Fattal in Israel. The chain is present in Israel and Europe with over 190 hotels in more than 100 destinations. All these hotels have their own regional character, local flair and their own design identity, addressing all individual needs. All according to the company’s credo of “feeling good” and providing 100% guest satisfaction.
With the recent acquisition of Apollo Hotels, the Fattal Hotel Group portfolio in The Netherlands has grown to 15 hotels, 3 brands and over 1.500 hotel rooms in Amsterdam alone.

We are growing and we invite you to grow with us!


Want to know more about working at Leonardo Hotels? Find out by watching this video: https://www.leonardo-hotels.com/jobs-and-career and start your career with us!

Please send your application and let us know your next available starting date and your salary expectations.
Let’s start the conversation!
  • Languages required: English and Dutch.

The company

LEONARDO HOTELS CENTRAL EUROPE, headquartered in Berlin, is responsible for the hotel portfolio in Germany, Austria, Switzerland, Poland, Czech Republic, Hungary, Spain and Italy. The brand family consists of: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels by Leonardo Hotels.

In keeping with the company credo "feeling good" the individual character is made discernible in all Leonardo properties. High quality and service standards, stylish interior design with regional flair and artistic details are the core aspects that characterise the hotels and make them appealing for business and leisure travelers.

Leonardo Hotels Central Europe is part of the Fattal Hotel Group, which was founded in 1998 by David Fattal. It is one of the fastest growing hotel chains in Europe and Israel and operates 200+ hotels with 40,000+ rooms in 100+ destinations and 18 countries. The brand portfolio includes: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo Hotels, Jurys Inn, Apollo Hotels and Herods. The Israeli hotel group is listed on the Tel Aviv Stock Exchange (TASE).

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Expired

Assistant Front Office Manager - Pre Opening

Amsterdam, Netherlands

Full-time, 12 months

Start Date:

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