[{{ $ctrl._job.status.name | translate}}] Food and Beverage Supervisor
London Marriott Hotel Marble Arch

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Job description

JOB SUMMARY
Supervise associates, working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests.

SCOPE / BUSINESS CONTEXT
• A Full Time supervisory position based at the London Marble Arch Marriott Hotel.

SPECIFIC DUTIES
Safety and Security
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Complete appropriate safety training and certifications to perform work tasks.

Communication
• Speak to guests and co-workers using clear, appropriate and professional language.
• Provide assistance and training to co-workers, ensuring they understand their tasks.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Assists Management
• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

General Food and Beverage Services
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Assist your and other departments when needed to ensure optimum service to guests.
• Document any and all guest and employee incidents/accidents for management follow up.
• Inspect storage areas for organisation, use of FIFO, and cleanliness and rectify any deficiencies.
• Notify management of maintenance repairs issues.

Cash Handling
• Balance and drop receipts according to Accounting specifications.
• Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.
• Count bank at end of shift and secure bank.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Obtain manual authorizations and follow all Accounting procedures when computer system is down.

Requirements

• Previous experience working within a Food and Beverage or similar environment required.
Skills and Knowledge
• Strong Communication skills (verbal, listening, writing)
• Innovative
• Pro-active and reliable
• Able to work alone and within a team
• Supervisory skills
Education or Certification
• Good level of English essential
Job type
Fulltime job
Location
London, United Kingdom
Department
F&B service
Languages
English
Starting in
As soon as possible

London Marriott Hotel Marble Arch

A central location, superior amenities and friendly service attract savvy travellers to the London Marriott Hotel Marble Arch. Within walking distance to Hyde Park, Oxford Street, Theatreland and some of the city's finest restaurants, this boutique hotel in London is also near the financial district, famed attractions, department stores and museums. The London Marriott Hotel Marble Arch welcomes you into its casually elegant setting, where spacious guest rooms are perfectly appointed for a comfortable and productive stay, offering a cosy seating area, work desk and high-speed Internet access. Work out or swim at the Leisure Club, unwind in Chats Cafe Bar over afternoon tea, or indulge in freshly prepared dishes in our Brasserie Centrale Restaurant. Business and social events are beautifully accommodated in the 264 square metre conference and meeting facilities, with outstanding catering and skilled planners to ensure a successful event.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce.

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