[{{ $ctrl._job.status.name | translate}}] Night Auditor
London Marriott Hotel Marble Arch

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Job description

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to manager.



Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

Team player
Details oriented
Good command of English
Job type
Fulltime job
Location
London, United Kingdom
Department
Administration & General, Front Office reception
Languages
English
Starting in
As soon as possible

London Marriott Hotel Marble Arch

A central location, superior amenities and friendly service attract savvy travellers to the London Marriott Hotel Marble Arch. Within walking distance to Hyde Park, Oxford Street, Theatreland and some of the city's finest restaurants, this boutique hotel in London is also near the financial district, famed attractions, department stores and museums. The London Marriott Hotel Marble Arch welcomes you into its casually elegant setting, where spacious guest rooms are perfectly appointed for a comfortable and productive stay, offering a cosy seating area, work desk and high-speed Internet access. Work out or swim at the Leisure Club, unwind in Chats Cafe Bar over afternoon tea, or indulge in freshly prepared dishes in our Brasserie Centrale Restaurant. Business and social events are beautifully accommodated in the 264 square metre conference and meeting facilities, with outstanding catering and skilled planners to ensure a successful event.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce.

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