Assistant Marketing Manager, Retention Marketing
This position is not available anymore, but there are more jobs
Assistant Marketing Manager, Retention Marketing

LVMH

Posted

Closed

Assistant Marketing Manager, Retention Marketing

About the job



Poste
Assistant Marketing Manager, Retention Marketing

Profil

Job ID : 191268 
Location Name : CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Hourly/Salaried : Salaried 
Position Type: Regular
Job Function: Marketing

Remote Eligible: No

As an Assistant Marketing Manager for Retention Marketing, you will be responsible for managing important components of Sephora’s high-performing email marketing program, focusing on 1 to 1 personalization. You will play a key role in the end-to-end development of client-centric communication concepts and lead campaign optimizations using data-driven insights. Reporting to the Senior Manager for Retention, you will help develop best-in-class marketing strategies that harness client loyalty to drive business goals.

  • Build and refine event-based triggers and transactional campaigns, supporting both online & in store.
  • Manage end-to-end campaign development, partnering with CRM, C&C, Product, Analytics, Development, and third-party vendors.
  • Collaborate with the CRM and Campaign & Content teams to develop client-centric automated campaigns across the entire customer funnel, representing and advocating for the email program’s health and best practices.
  • Work with third-party vendors with strong understanding of the product features and ability to communicate their capabilities and limitations to cross-functional partners.
  • Utilize strong understanding of data, tables, and APIs to build dynamic email templates.
  • Review campaign creative and route internally to ensure business objectives are met.
  • Collaborate cross-functionally to drive tactical execution for go-to-market campaigns, improving upon operational processes as needed. 
  • QA all campaigns to ensure accurate and error-free execution of links and targeting rules.
  • Monitor and report on performance of trigger and transactional programs on a monthly basis, identifying key wins and future recommendations.
  • Be attuned to the competitive marketplace to ensure best-in-class programs and execution.
  • Responsible for delivering on the best client experience and wearing your client centric hat.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.


We’re excited about you if you have:

  • 3+ years planning and developing automated email campaigns.
  • Analytical and data-driven with experience tracking performance and optimizing metrics to hit sales goals.
  • Hands on experience working with different data sets and understanding of data infrastructure.
  • Self-motivated with an ability to prioritize and manage several projects simultaneously.
  • Knowledge and experience with HTML and content management tools.
  • Ability to work extremely well across functions, successfully bringing people together toward common goals and to consensus.
  • High attention to detail with excellent organizational and project management skills.
  • Experience with A/B, test and control, holdouts, and multivariate experiments.


You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. 


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

Sephora is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Closed

Assistant Marketing Manager, Retention Marketing

San Francisco, CA, United States

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs