This position is now filled, but there are more Sales & Marketing jobs

Department Manager

[{{ $ | translate}}]
Department Manager


Job description



Sales Management and Business Development
  • Demonstrate sales leadership by playing an active role on the floor
  • Continuously motivate sales team to meet assigned sales and goals
  • Suggest in-store events and incentives to grow customer base with emphasis on building local market
  • Uphold excellent customer service and monitor staff performance to maintain service level
  • Provide recommendations to drive sales for product category and clientele
  • Be aware of local trading environment, market trends and its impact on our sales, including competitors’ trading activities and business strategy
  • Act as brand ambassador to strengthen/build relationships and sales with VIP clientele, repeaters and new customers
  • Work with Marketing team to implement in-store marketing activities
Inventory Management

  • Ensure proper inventory mix matching to market needs and following General Manager and Store Director instructions
  • Review merchandise assortment regularly. Plan and take action to optimize stock level and stock mix to reflect sales, buying trends and customer demand
  • Instruct and guide staff in the correct execution of all company operating procedures including merchandise receipt, pricing, counts and sales
Administrative Management
  • Oversee all facets of store operation including billing, daily reconciliation reports, bank statements and sales reports to General Manager and Store Director
  • Take necessary actions to effectively control costs and ensure efficient operation in the store
  • Implement and support all security measures
  • Effective utilization of Retail Pro and its inventory management functions
  • Discuss with to ensure appropriate assortment for the store
  • Provide monthly qualitative and quantitative business/HR reports as stipulated by General Manager and Store Director
  • Maintain good communication with the HK teams, mall office, related outside parties

Visual Merchandising

  • Ensure that VM is consistent with Company standards to maximize sales and merchandise turnover
  • Review in-store and window VM weekly in line with the given instructions
  • Work with the Store Director and Regional VM on installation of new window display and product launches
Staff Management

  • Hire, evaluate, train, and discipline the staff consistent with Company policies
  • Calculate commission and incentives for the sales team
  • Motivate, coordinate and coach the staff on the floor to achieve sales goals
  • Support individual staff development and communicate ideas to General Manager and Store Director
  • Promote and maintain harmonious staff relations
  • Identify individual and team training needs and communicate them to General Manager and Store Director
  • Supervise staff and enforce Company policies while adhering to proper procedures for disciplinary action
  • Proper management of staffing roster for store coverage
  • Coach and train newly-joined staff



  • Minimum 5 - 7 years of related experience in retail/luxury industry
  • 2 years of managerial experience
  • Bachelor’s degree
  • Strong in commercial and customer service mindset
  • Outgoing, dependable, and pro- active team player
  • Good organizing and follow up skills
  • Excellent interpersonal, communication and networking skills
  • Ability to generate trust among both coworkers and clients
  • Result driven, capacity to implement all needed initiatives and demonstrate commercial creativity
  • Proficient in MS office, CRM and retail tools


Job type
Macau Island, Macau
Sales & Marketing
Starting in
As soon as possible
Duration of the contract

Other suggested jobs

{{:: 'Assistant Front Office Manager (m/w)' | ellipsis : 40 : true }}

{{:: 'USEH International Inc' | ellipsis : 35 : true }}

{{:: 'Exclusive Washington DC Hotel seeking Housekeeping Manager' | ellipsis : 40 : true }}

{{:: 'The St. Regis Washington D.C.' | ellipsis : 35 : true }}

{{:: 'Revenue Assistant' | ellipsis : 40 : true }}

{{:: 'LEFAY RESORTS' | ellipsis : 35 : true }}
Other jobs
Temporary Beauty Advisor
Gainesville, FL, United States
Beauty Advisor
New York, NY, United States
Operations Associate
Bend, OR, United States
Licensed Beauty Advisor
Concord, NC, United States
Licensed Beauty Advisor
Austin, TX, United States