Facility Supervisor
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Facility Supervisor

About the job

We are looking for a Facility Supervisor!

As Facility Supervisor you are responsible for monitoring and coordinating the day-to-day operations of outsourced companies such as the housekeeping company, stewarding, linen rental, dry-cleaners, florists, window cleaners, waste removal and pest control as well as facilitating the contract renewals by documenting their performance with respect to contracted obligations . Furthermore the Facility Supervisor is leading at least 2 linen room attendees, a team which he completes. The facility supervisor will report directly to the Rooms Division Manager and works hand-in-hand with all operational departments.

Your main responsibilities are:
• Monitoring the quality of all the cleaning activities which includes regularly checking guest rooms and public areas as well as gathering internal statistics for reporting to the rooms manager and other operational departments
• Motivating and guiding the linen room employees
• Working shifts in the linen room, including week-ends and evenings if need be
• Discussing questions and complaints of guests with all external companies
• Performing all administrative tasks linked to invoice processing and controlling
• Being the contact person for the outsourced companies on a daily basis.
• Ordering and controlling housekeeping supplies on daily/weekly basis
• Perform ‘Manager on Duty’ assignments and participate in Department Head meetings
• Ordering and controlling staff uniforms
• Adhere to the Mövenpick standards including the Sustainable principles

About you

• We are looking for a colleague with operational hotel or housekeeping experience and with strong organisational qualities. Someone who is able to keep an overview, is stress resistant and a strong communicator towards all external companies and within operational departments.
• Bachelor degree in Facility or Hotel management
• Minimum 2 year experience with all housekeeping tasks in a hotel (In sourced and/or outsourced) and/or rooms operations
• Has knowledge of cleaning contracts and is able to take actions accordingly.
• Has excellent knowledge of the Dutch and/or English language (oral and in writing)
• Experience with ISO certification or Service Level agreements is desired
• Positive attitude
• Hands on mentality and eye for detail
• Commercial attitude
• independent
• Flexibility is required
• Teamplayer with strong social and communicative skills
  • Language required: English. Dutch is a plus

The company

Mövenpick Hotels & Resorts, an international upscale hotel management company with over 16.000 staff members, is represented in 24 countries with 72 hotels and resorts currently in operation. Focusing on expansion in its core markets of Europe, Africa, the Middle East and Asia, Mövenpick Hotels & Resorts specializes in business and conference hotels, as well as holiday resorts, all reflecting a sense of place and respect for their local communities. Of Swiss heritage and headquartered in Zurich, Mövenpick Hotels & Resorts is passionate about delivering premium service, culinary enjoyment and sustainable environments – all with a personal touch.

Mövenpick Hotel Amsterdam City Centre opened her doors in September 2006.
The hotel is situated on the ‘IJ’ and in the newest hot spot of Amsterdam between the Passengers Terminal and the Muziekgebouw. Mövenpick Hotel Amsterdam is a modern 4 star hotel and offers 408 luxury guest rooms and 2500m2 Conference space devided over 11 banquet rooms in the hotel. Our guests also have access to the Fitness & Wellness. Other facilities in the hotel are the restaurant that can seat up to 250 persons. bar and 24 hour Room service. Mövenpick Hotel Amsterdam is a partner of IJvenues, together with the Music building, Bimhuis and the Passengers Terminal. For more information go to www.ijvenues.com.

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Facility Supervisor

Amsterdam, Netherlands

Full-time, More than 1 year

Start Date:

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