[{{ $ctrl._job.status.name | translate}}] Estilista/Peluqueria
Mandarin Oriental, Barcelona

Posted

Job description

It is the mission and intent of this position that the incumbent will take full responsibility for the tasks that is given to Spa facility.
The Spa Hear Stylist is responsible for, but not limited to performing as trained all Miriam Quevedo treatments to guests in a professional and pleasant fashion.
The Spa Therapist reports directly to the Spa Manager.
Duties & Responsibilities

The following is description,
Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Support company’s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
To perform hair styling on guests whilst maintaining the guest’s comfort at all times.
Be on time for appointments and thoroughly review appointments after completing each treatment
Keep work area clean and neat at all times.
Must follow all Standards and Procedures as Miriam Quevedo and Mandarin Oriental
To ensure that a high standard of service is maintained throughout the Spa.
Assist in the operations of all spa departments as required:
Front Desk
Spa Retail Area
Relaxation Area
Pool Area
Pantry Area

Report dysfunctional equipment to Spa Manager.
To maintain inventory of supplies for the operations of the hair salon
Maintain cleanliness and attention to detail in treatment room throughout shift.
To attend daily line-ups, weekly and monthly spa meetings.
Will be expected to assist and perform various demonstrations and events.
To maintain a high standard of appearance and personal hygiene as lay down by the Spa Manager.
Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Manager.
Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
Perform all treatments to the highest standards.
Assist in all areas of the spa as and when necessary. E.G. Relaxation area and Reception
To recognize the importance of “sales” in every aspect of their role and responsible for achieving sales targets as set by the Spa Manager.
To be adaptable and accountable for all actions.
Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday.
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Manager.
Maintain current professional licenses.

Requirements

minimum of 3 years experience
A minimum of 3 year experience in a customer service environment.
Excellent level of english written and verbal communication skills.
Job type
Full-time
Location
Barcelona, Spain
Department
Spa & Wellness
Languages
English, Spanish
Starting in
As soon as possible
Latest start date
February 2019
Contract duration
6 months

Mandarin Oriental, Barcelona

Located on Passeig de Gràcia, Mandarin Oriental, Barcelona is one of the city's best loved hotels. Enjoying stunning views over our gardens or the modernist landmark Casa Batlló, we offer a wonderful mix of style and five-star luxury.

Fusing modern design with timeless style, our hotel is a true original. With chic interiors, gourmet michelin star dining and a relaxing spa, we offer a luxury five-star experience like no other, right in the heart of the Catalan capital.

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