[{{ $ctrl._job.status.name | translate}}] Security Assistant Officer
Mandarin Oriental, Barcelona


Job description

The Security Officer is responsible for the safety and security of all guests, colleagues and visitors of Mandarin Oriental, Barcelona and the protection of all hotel assets.
It is the mission and intent of this position that the Security Officer will take full responsibility for enforcing hotel security policies and procedures in accordance with Mandarin Oriental corporate guidelines and ensure compliance to all local, state and federal regulations.
Organizational Structure
The Security Officer will report directly to the Security Manager.
Duties and Supporting Responsibilities
Create a safe and secure environment for our guests and colleagues by maintaining a professional presence in hotel lobby.
Conduct floor patrols during tour of duty.
Assist guests and colleagues on all security and safety related enquiries.
Immediately report hotel deficiencies to appropriate departments for immediate repair.
Effectively distribute keys in accordance with key control policy and conduct daily audits.
Act as a member of hotel emergency response team.
Assist Fire Safety Director and conduct related responsibilities.
Enforce all hotel and security rules and regulations.
Constantly maintain a high degree of professionalism at all times.
Assist when needed in other areas of hotel in the event of an emergency.
Other duties as assigned by management.


minimum of 2 years experience in a security environment.
A minimum of 1 year experience in a customer service environment.
Excellent level of english written and verbal communication skills.
Job type
Barcelona, Spain
English, Spanish
Starting in
As soon as possible
Latest start date
March 2019
Contract duration
6 months

Mandarin Oriental, Barcelona

Located on Passeig de Gràcia, Mandarin Oriental, Barcelona is one of the city's best loved hotels. Enjoying stunning views over our gardens or the modernist landmark Casa Batlló, we offer a wonderful mix of style and five-star luxury.

Fusing modern design with timeless style, our hotel is a true original. With chic interiors, gourmet michelin star dining and a relaxing spa, we offer a luxury five-star experience like no other, right in the heart of the Catalan capital.

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