Marketing Administrator
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Marketing Administrator

About the job

Responsibilities

Departmental Duties
o Adheres to all standards, policies, and procedures (SOPs, etc.).
o Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
o Maintains and administers media plan in a structured and systematic manner.
o Assists to maintains the inventory and ordering of collaterals, media kits or corporate gifts.
o Assists to ensure media kits and other Marketing Communications related material originating from hotel is appropriate, error-free and brand compliant.
o Assists with managing and organization of all on-property and off-property promotions (F&B events, chef appearances, spa promotions).
o Maintains all hotel images and video assets such as photos, renderings, videos, slide shows, presentations, artwork, design files…etc.
o Maintains communication and coordination with external agencies.
o Reviews and provide guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
o Manages and follow up with Accounts on purchase orders, payments as relevant.
o Provides insights and creative support for quarterly priorities - competitor reviews, communication platforms and key messages.
o Supports hotel photo or video shoots.

Customer Focus:
o Responds to trade or guest requests and needs professionally, timely and with passion.

Colleague Relations:
o Be energetic, enthusiastic, resourceful, helpful and passionate to exceed expectations.
o Immaculately groomed and articulate, highly professional appearance.
o Responds to trade, media or guest requests in a professional and timely manner.
o Be resourceful to provide information or note down requests from other colleagues.
o Demonstrates business ethics and personal integrity.
o Approaches work with a sense of urgency and purpose.
o Allocates time and resources effectively when faced with competing demands.
o Develops and uses systems to organize and keep track of information.

Administration Duties:
o Prepares monthly departmental and marketing reports.
o Ensures timely response to all guests, agencies or stakeholders’ enquiries.
o Manages all purchase orders, tracking and filing.
o Desk research eg. competitor’s activities monitoring, market events happening etc.
o Maintains in-house, city and regional events/holiday calendar.

Additional Duties:
o Other duties assigned by hotel management.

Experience
• Minimum 1 year of experience working in a 5-star hotel, luxury retail, agency or marketing environment in a similar role
• Previous working experience in the Middle East is an advantage
• Hotel pre-opening experience is a great advantage

Skills
• Excellent communication skills
• Good verbal and written communication in English
• Knowledge of spoken and written Arabic is a great advantage
• Ability to follow up and complete tasks according to plan
• Highly competent in using Word, Excel and PowerPoint

 

About you

See description
  • Language required: English.

The company

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
Created by award-winning design interior Jeffrey A. Wilkes, the chic 251-room beachfront resort has spacious, sleek, and contemporary interiors with private balconies offering uninterrupted sea or skyline views and bringing a new wave of luxury to the shores of Dubai.

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Marketing Administrator

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:

Latest start date:

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