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Concierge Assistant
Mandarin Oriental London

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Job description

One Hyde Park: The Residences at Mandarin Oriental is looking for a shining star to join the Concierge team.


Join our company and you'll never want to leave!

Work hard, have fun, and be part of a fantastic team. 

Developing and nurturing a strong and supportive team environment is very important to us at One Hyde Park:The Residences at Mandarin Oriental.

We pride ourselves on our family atmosphere and on our dedication to keep being the best and to stay unique. 

We are looking for a shining star to join the Concierge team.

What we offer:

  • One of the most competitive salaries in the luxury hotel industry
  • Meals on duty
  • Discounts on hotel stays and dining across the group world wide
  • Colleague Social events and Wellness programmes
  • Private Health Care Scheme
  • Opportunities for promotion and transfers across the group

Job Duties:

  • Providing exceptional service to our residents and their guests
  • Doorman duties
  • Porter duties
  • Valet parking duties
  • Cover the Concierge desk when required

What we are looking for:

  • Previous 5 star Hotel or Residences experience
  • A charming and outgoing personality with excellent manners and communication skills
  • Efficient in multi-tasking in high pressure environments
  • Flexible availability 
  • Possession of a valid UK driving license. (Advanced would be preferred)

About One Hyde Park London:

One Hyde Park: The Residences at Mandarin Oriental, London is situated in the heart of cosmopolitan London and lies between the beauty, tradition and tranquillity of Hyde Park and Knightsbridge, one of the world's most sophisticated and luxurious shopping districts.

Your career:

Working at One Hyde Park isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organisation. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



Job type
London, United Kingdom
Starting in
As soon as possible
Duration of the contract

Mandarin Oriental London

Sitting between glorious Royal Parkland and the buzz of central Knightsbridge, Mandarin Oriental Hyde Park, London is re-imagined and re-invented, offering the essence of timeless heritage coupled with contemporary flair and impeccable service.

As part of the most-extensive multi-million-pound restoration in the hotel's history, internationally-renowned designer Joyce Wang, oversaw the new design of all the rooms, suites and public areas, inspired by the natural beauty of neighbouring Hyde Park and the glamour of the 20th century Golden Age of travel.

The stunning re-imagining of The Spa at Mandarin Oriental, London along with the hotel’s destination restaurants and Mandarin Bar, were directed by esteemed New York designer Adam D Tihany.

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