[{{ $ctrl._job.status.name | translate}}] Spa & Wellness Director
Mandarin Oriental London

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Job description

One of London’s most celebrated five-star hotels, Mandarin Oriental Hyde Park exudes an enticing mix of elegance and luxury. With world-famous restaurants and a stunning spa, we offer a fashionable and timeless base in the centre of the British capital. Our colleagues bring to life each day the hotels ethos, to delight our guests to ensure the hotel is recognised as one of the leading luxury hotels.

As we enter a new era following a multimillion pound extensive renovation, we are looking for an ambitious individual to lead our Spa Team as Spa & Wellness Director and guide them through the relaunch of the division and reopening of this grand property to position us as the leading hotel in London.

As the Spa & Wellness Director, you will be at the forefront of driving the overall Spa & Fitness functional strategy; leading, encouraging and maintaining the high standard of treatments and services our guests know and love. You will be involved in overseeing and developing the Spa marketing plan and activities, working closely with Sales, Public Relations and the other Spa Directors within the group to create presence within the luxury market and develop promotional material.

Supporting with recruitment, induction, training and development to build effective teams and provide comprehensive succession plans for the division will also be a key feature within this role.

You will be accountable for the development of the Spa & Fitness yearly budget; forecasting and reporting of financial performance weekly.


  • Highly competitive salary within the luxury London Hotel sector
  • Private medical package (including dental). 
  • Company pension package 
  • Free laundry and complimentary meals whilst on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers across the group
  • Colleague Social events and Wellness programmes
  • Team member discounts on hotel stays and dining across the group 

Your career

  • Working at Mandarin Oriental isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development  programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.


  • In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


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Job type
London, United Kingdom
Spa & Wellness
Starting in
As soon as possible

Mandarin Oriental London

Within easy reach of all the sights, we enjoy prime position in the heart of the capital. Enjoying a peaceful setting next to the city’s most famous Royal Park, our luxurious accommodation and facilities make us the perfect London base.

In September 2016, Mandarin Oriental Hyde Park, London embarked on an exciting restoration designed to significantly enhance the facilities of the hotel. The property will remain open throughout the 18-month renovation, which will be undertaken in two phases in order to minimise disruption to our guests. As always, we remain committed to providing guests with exceptional service throughout the period. To learn more please visit our Renovation News section.

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