Catering Coordinator

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Catering Coordinator
Mandarin Oriental

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Job description

Duties and Responsibilities

  1. Major responsibilities       
  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experience, Departmental Legendary Quality Experiences on a daily basis and through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
  • Generates business correspondence
  • Generates Banquet Event Orders
  • Utilize Delphi system for accurate blocking of events, groups, traces, and generation of BEOS
  • Generate Delphi Daily and Weekly Reports
  • Attend daily departmental meeting
  • Generate amenities requests and input traces in SMS
  • Generate draft weekly departmental schedule as per all colleagues specifications
  • Collect, organize, copy and distribute banquet event orders to all relevant departments
  • Take inquiry information for catering events and one day meetings
  • Provide to the Director of Catering & Conference Management with copies of the Daily Communication Form for daily departmental meeting
  • Create in a weekly basis Group Leads list for preferred vendors
  • Create on a monthly basis Meeting Planner Survey information list for managers’ review and email to corporate office
  • Generate monthly office supplies order for the department
  • Maintain inventory for Catering Sales Kit, Wedding Packages, Banquet Menus and all collateral material
  • Data entry for Event Inquiries list on a weekly basis
  • Update client mailing list
  • Order valet parking, flowers, coatcheck, bathroom attendants, piano tunings and other additional services on a weekly basis
  • Update agenda with available dates to sell for Catering Managers
  • Generate Post As report to be reflected in the Directory Boards on a daily basis
  • Send out proposals, contracts, thank you cards, booking notices, complimentary suite reservations and room reservations as requested by Managers.
  • Create buffet labels for all Catering Events

Advertised: 09 Sep 2021 Eastern Daylight Time
Applications close:


Job type
New York, NY, United States
Starting in
As soon as possible
Duration of the contract

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