Sales Manager

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Sales Manager
Mandarin Oriental

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Job description

Duties & Responsibilities

 Major responsibilities       

  • Works with internal departments to ensure clear communication for all VIPs and any special requests are met for in-house guests
  • Entertain clients and guests as appropriate
  • Actively solicit new business to move share
  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experience, Departmental Legendary Quality Experiences on a daily basis and through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
  • Provide leadership and support for Sales Executive and coordinator while providing support to the Director of Transient Sales managing the day to day Sales operations. 
  • Ensure hotel achieves budgeted annual revenues in the Leisure Transient segment
  • Utilize Delphi system for activity logging and account management, Lanyon for RFP management and SMS for hotel inventory / reservations
  • Works with the Regional Sales Office in managing accounts on behalf of the Brand
  • Attend daily communications meeting
  • Attend weekly Sales & Marketing meeting
  • Travel for sales calls on clients as needed and based upon the Sales  travel calendar
  • A Remain available to hotel colleagues via hotel provided cellular phone at all times
  • Attend MO sponsored roadshows
  • Ensure post trip reports and expense reports are submitted in a timely manner to Accounting

Advertised: 22 Jul 2021 Eastern Daylight Time
Applications close:


Job type
New York, NY, United States
Sales & Marketing
Starting in
As soon as possible
Duration of the contract

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