Waiter/Waitress

[{{ $ctrl._job.status.name | translate}}]
Waiter/Waitress
Mandarin Oriental

Posted
Interested in this opportunity ?

Job description



  • To consistently achieve the service and product delivery standards with a high degree of client care and service at all times
  • To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care
  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit
  • To demonstrate a pride in workplace and a high level of commitment
  • Support company's philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Provide excellent service at all time to all of our guests
  • Assist Guest courteously and efficiently
  • Set up tables as per the standard
  • To suggest and correctly take customer food and beverage order with up selling technique
  • Enter all sales in POS without errors. Double check list of items before “sending”.
  • Communicate with Kitchen for any guests’ special request and dietary requirements
  • To prepare the pantry and side station assigned with sufficient Mise en Place
  • To maintain the back of the house neat, tidy, clean and safe
  • Make sure that all product served are accounted for on the final bill before presenting it.
  • Responsible for cash float and cashiering
  • To prepare and maintain Buffet Tag
  • Continuously monitor his/her section for maximum guest’s satisfaction
  • Set up tables according to reservation
  • To deliver the correct order to the table
  • To carry out daily, weekly and monthly inventory
  • Clear tables between courses throughout the meal
  • To wish each and every guest a warm farewell and thank them for coming
  • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Macau/Group generally
  • To have role of good Brand ambassador
  • To maintain all Hotel’s assets


Advertised: 16 Mar 2021 China Standard Time
Applications close:

Details

Job type
Full-time
Location
Macau Island, Macau
Department
F&B service
Starting in
As soon as possible
Duration of the contract
Indefinite

Other suggested jobs

{{:: 'Assistant Front Office Manager (m/w)' | ellipsis : 40 : true }}

{{:: 'USEH International Inc' | ellipsis : 35 : true }}

{{:: 'Exclusive Washington DC Hotel seeking Housekeeping Manager' | ellipsis : 40 : true }}

{{:: 'The St. Regis Washington D.C.' | ellipsis : 35 : true }}

{{:: 'Commis(e) de salle' | ellipsis : 40 : true }}

{{:: 'Relais & Chateaux' | ellipsis : 35 : true }}

{{:: 'Commis di Bar' | ellipsis : 40 : true }}

{{:: 'LEFAY RESORTS' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Housekeeping Coordinator
Washington, DC, United States
Assistant Engineering Office Manager
Washington, DC, United States
Beverage & Lounge Manager
Washington, DC, United States
Catering Coordinator
New York, NY, United States
Cook I - La Mar Kitchen
Miami, FL, United States