[{{ $ctrl._job.status.name | translate}}] Receptionist
Marjan Island Resort & Spa Managed By AccorHotels

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Job description

• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
• Provides a warm welcome and assists guests’ according to Marjan Island Resort and Spa Brand Standards
• Remains observant and responds to each Guest who approaches the Reception Desk
• Is an ambassador of Marjan Island Resort and Spa by providing an excellent first impression
• Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
• Greets all Guests courteously, using the Guest’s name whenever possible
• Follows Hotel’s telephone etiquette standards
• Drives Rate & ADR/RevPAR through up-selling room brand.
• Adheres to and promotes the Company’s Health & Safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures

Requirements

• Proficient in the English language (verbal & written), second language is an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
• Must be flexible in terms of working hours
• A hospitality diploma is an asset
• Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs and Windows, MS Office Suite an asset
• Prior experience in customer service an asset
• Must have the ability to handle cash effectively and accurately.
Job type
Full-time
Location
Ras Al-Khaimah, United Arab Emirates
Department
Front Office reception
Languages
English, Russian (optional)
Starting in
June 2019
Duration of the contract
More than 1 year
Accommodation
Provided with accommodation
Other benefits
Provided with duty meals & uniform

Marjan Island Resort & Spa Managed By AccorHotels

Named after the iconic Crystalline enriched Al Marjan Island, Marjan Island Resort & Spa is located in Ras Al Khaimah‘s first man-made archipelago of 4 picturesque coral-shaped islands and boasts breath-taking scenic marine views of the shimmering waters of the Arabian Gulf.

The Moorish designed Marjan Island Resort & Spa offers impeccable standards of service combined with distinctive style reflecting its Arabic heritage and a tradition of hospitality.

The newest destination and most discerning resort attraction of Ras Al Khaimah is a genuine place to experience world-class tourism in a setting where Arabian hospitality complements our amiable culture. This alcohol-free resort is a place devoted to serenity and well-being and offers exclusivity and tranquility.

With close proximity to the vibrant city of Dubai, around a 40 minutes’ drive, the resort is a perfect serene getaway. Far from the city bustling activities, the resort is an unrivalled address for comfort and tranquility with family fun indulgence.

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