Bellman
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Bellman

About the job

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary
 
     Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
 
     Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

About you

See description
  • Language required: English.

The company

It’s a powerful feeling, to belong. It’s having a place in the world that fits. It’s working with people who treat you like family. And it’s what it feels like to work at Marriott. Bring us your passion and your determination to succeed. We’ll show you a world of opportunity that literally reaches every corner of the globe. If this sounds like the place for you, join us!

Take the fantastic opportunity to apply for the Marriott Al Forsan, Abu Dhabi

This is not a hotel. It’s an idea that travel should be BRILLIANT. Only Marriott Hotels is advancing the art of hosting so you can Travel Brilliantly.

Come and discover a truly unique hotel concept in Abu Dhabi located in the heart of Al Forsan International Sports Resort offering fantastic indoors and outdoors fine dining options including Steakhouse, Wine & Tapas and Sports bar, luxurious Spa options and extensive swimming pool area with kids club facilities.

The most exciting thing for anyone working on a new hotel opening is the opportunity to be part and belong to something special from its inception. There is always a tremendous amount of dedication, belonging and ownership among the opening team of new hotel.
It can be exceptionally hard work at times, however once the hotel has opened you can look back at the effort everyone has made during the pre-opening period and be proud of what the team has achieved as whole.

At Marriott Hotel Al Forsan, we are more than a hotel opening. We are in the heart of the iconic Al Forsan International Sports Resort, offering combination of 400 spacious hotel rooms & suites, limitless indoor and outdoor fine dining experiences including Steakhouse, Wine & Tapas, Sports Bar, luxurious Spa options and extensive swimming pool area with kids’ club facilities.

The Marriott Hotels brand’s target guest is known as the “Discerning Master Blender.” They stay in control by making educated choices that help them reach this next level. Marriott Al Forsan, Abu Dhabi helps them Travel Brilliantly. Are you ready to work for an energizing hotel brands like Marriott? Than it is time to apply!

The Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Bellman

Abu Dhabi, United Arab Emirates

Full-time, Indefinite

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