[{{ $ctrl._job.status.name | translate}}] Dir-Corporate Sales
Marriott Hotel Al Forsan

Posted

Job description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Functions as the leader of the property’s corporate sales effort and responsible for implementing the sales strategy and achieving revenue goals. Leads and manages all day-to-day activities related to corporate sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals and makes recommendations on sales goals of direct reports.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of corporate sales strategy and effective implementation of this strategy.

• Develops, implements and sustains aggressive solicitation program focused on increasing business.

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales.

• Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal sales goals).

• Recommends sales goals for sales team members.

Managing Sales Activities

• Monitors all day-to-day activities of direct reports.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

• Ensures that a customer recognition program is in effect throughout Sales.

• Executes and supports Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions.

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.

• Works collaboratively with off-property sales channels (e.g., , Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Utilizes all available on the job training tools for employees.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Fulltime job
Location
Abu Dhabi, United Arab Emirates
Department
Sales & Marketing
Languages
English
Starting in
As soon as possible

Marriott Hotel Al Forsan

It’s a powerful feeling, to belong. It’s having a place in the world that fits. It’s working with people who treat you like family. And it’s what it feels like to work at Marriott. Bring us your passion and your determination to succeed. We’ll show you a world of opportunity that literally reaches every corner of the globe. If this sounds like the place for you, join us!

Take the fantastic opportunity to apply for the Marriott Al Forsan, Abu Dhabi

This is not a hotel. It’s an idea that travel should be BRILLIANT. Only Marriott Hotels is advancing the art of hosting so you can Travel Brilliantly.

Come and discover a truly unique hotel concept in Abu Dhabi located in the heart of Al Forsan International Sports Resort offering fantastic indoors and outdoors fine dining options including Steakhouse, Wine & Tapas and Sports bar, luxurious Spa options and extensive swimming pool area with kids club facilities.

The most exciting thing for anyone working on a new hotel opening is the opportunity to be part and belong to something special from its inception. There is always a tremendous amount of dedication, belonging and ownership among the opening team of new hotel.
It can be exceptionally hard work at times, however once the hotel has opened you can look back at the effort everyone has made during the pre-opening period and be proud of what the team has achieved as whole.

At Marriott Hotel Al Forsan, we are more than a hotel opening. We are in the heart of the iconic Al Forsan International Sports Resort, offering combination of 400 spacious hotel rooms & suites, limitless indoor and outdoor fine dining experiences including Steakhouse, Wine & Tapas, Sports Bar, luxurious Spa options and extensive swimming pool area with kids’ club facilities.

The Marriott Hotels brand’s target guest is known as the “Discerning Master Blender.” They stay in control by making educated choices that help them reach this next level. Marriott Al Forsan, Abu Dhabi helps them Travel Brilliantly. Are you ready to work for an energizing hotel brands like Marriott? Than it is time to apply!

The Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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