Multi-Property Sales Manager
About the job
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
- Department: Real Estate Sales & Marketing
About you
- Language required: English.
The company
Explore the Marriott Marquis City Center Doha Hotel, centrally located in Doha’s Diplomatic area, only 30 minutes from the Hamad International Airport. Towering above the West Bay business district, this contemporary hotel's unique location features panoramic views of the Doha’s skyline, Arabian Sea and the Corniche.
Top among hotels in Doha, it boasts 579 guestrooms including 122 luxurious Doha apartment suites with top notch conveniences to ensure a comfortable stay for business and leisure. Unwind and recharge in excellent on-site dining options featuring award winning restaurants in Doha, an enticing outdoor and indoor pool, state-of-the-art fitness center, and our Saray Spa.
Experience a new take on 'taking a meeting' with over 12,870 sq ft of flexible space and 18 conference rooms, welcoming meetings or events of any size. The Marriott Marquis City Center Doha Hotel is not just a hotel, it is an idea that travel should be brilliant.