[{{ $ctrl._job.status.name | translate}}] Assistant commercial H/F
Marriott Paris Cluster Office

Posted

Job description

The sales assistant supports the sales team in all tasks for the 12 Hotels participating in the Paris Sales Cluster. Prepares customer contracts in a highly accurate and efficient manner. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Enters turned down and enquiry only leads, to ensure accurate capture of all enquiries. Involve in the follow-up of certain booking in order to support the sales executive.
Major Responsibilities
• Support the Managers and Sales Team in Opera and Opera SFA Data Entry of Groups & Conference requests :
- Respect Marriott standard for Data Entry Opera (Room Grid ,Category of guestrooms, Snapshot, Event agenda ,Market Segment , Shoulder Dates , Acticity Set UP )
- Enter all turndown bookings
• Support the Sales Team in preparing customer Proposal and Contract’s:
- Customize Opera Offers
- Customize Opera contract’s
- Customize Deposit and Proforma invoices
• Support the Sales Team in the Sales Process
- Handling of group requests under the supervision and on behalf of the Sales Manager
- Qualify Group requests under the supervision and behalf of the Sales Manager
- Ability to understand different strategy and to cross sell from one property to the other
- Handling clients phone calls on behalf of the Sales Manager
- Handling of customer files during the absence of a Sales Executive
• Other
- Ability to participate to different tasks specific to our environment to show his interest for his future evolution, as study of the balance score card, variation, Month end report…etc..
- Handle Internal Phone
- Support Admin Assistant Cluster Email address ( Groups and Events )
- Reporting Support (Daily activity reports, Month end reporting , Group review reporting )
- Analyze the turndown and the lost bookings

Candidate Profile
A/ Experience
• Relevant, proven strength within an administrative environment
• Experiences or studies in hotel business
• French and English speaking and writing
B/ Education or Certification
• High School Diploma or equivalent required.
C/ Personal requirement
• Cooperation, human relations, team spirit
• Enthusiasm, motivation, judgment
• Care of company, properties, appearance
• Self – improvement efforts, patience, punctuality, initiative, resourcefulness
• Professional involvement on the regular basis
• Act confidentially
• Detail oriented
• Sense of urgency and priority
• Ethical and moral behavior
Skills and Knowledge
Strong organization skills
Good attention to detail
Strong communication skills (verbal, listening, writing)
Solid knowledge about the hotels standards and services in order to enter the proposal correctly and then support the team more efficiently
Knowledge of group and conference business
Knowledge of contractual agreements and legal implications
Knowledge about Marriott Sales programs
Knowledge of operations and associated challenges for all brands
Effective decision making skills
Ability to influence others
Strong problem-solving skills
Ability to use standard software applications and hotel systems including OPERA and Outlook
Good analytical skills
Strong customer and associate relation skills
Ability to develop and maintain relationships e.g., associates, customers, vendors
Other
Performs other duties as assigned to meet business needs, demonstrating a flexible, adaptable nature
Knowledge about Operas Sales &Catering and reports
Knowledge about world, excel and Power Point
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Fulltime job
Location
Paris, France
Department
Sales & Marketing
Starting in
As soon as possible

Marriott Paris Cluster Office

Notre site de Puteaux à deux pas du quartier d’affaires de La Défense, regroupe dans des bureaux une partie des équipes Commerciales, l’équipe de Réservation France et les Revenue Managers.

En 2007, Marriott célèbre deux étapes importantes: le 50ème anniversaire de son entrée dans le secteur de l’industrie hôtelière et les 80 ans de la création de la compagnie par J. Willard Marriott, avec à l’origine, en 1927, une buvette de bière de betterave à Washington D.C., où l’on pouvait accueillir neuf personnes.

En 1964, J. W. Marriott Junior prit la succession de son père à la tête de la Société et il en est toujours le Président. L’entreprise s’est développée pour devenir aujourd’hui l’un des plus grands groupes hôteliers du monde avec plus de 3 400 hôtels dans 68 pays.

Le leadership « Marriott » appuie sa culture sur le service mais aussi sur le bien-être de ses employés. « Please the associate and they will better serve your Customer ». Si la compagnie a aujourd’hui un nouveau Look & Feel, en particulier avec sa nouvelle literie, un design et un style contemporain, il n’en reste pas moins que sa volonté de servir n’a jamais été aussi forte : c’est le célèbre « Spirit to Serve » qui différencie fortement Marriott et qui continuera de le faire à l’avenir.

Nous avons a cœur de recruter des associés qui partagent nos valeurs ! Nous nous efforçons au quotidien de donner la priorité à nos associés, de les accompagner dans leur développement au sein de nos équipes, et ce tout au long de leur parcours avec nous. Notre ambition est également de promouvoir la diversité dans notre démarche de recrutement.

N’hésitez pas à nous contacter pour rejoindre l’équipe de Paris Cluster Office.

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