Franchised Sales Manager
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Franchised Sales Manager

Marriott Worldwide

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Franchised Sales Manager

About the job

Job Number 22207094
Job Category Sales & Marketing
Location Courtyard Bloomington by Mall of America, 7800 Bloomington Avenue South, Bloomington, Minnesota, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, CSM Corporation. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

The Sales Manager is responsible for generating new business and maintaining existing clients/corporate accounts for both the Residence Inn & Courtyard Bloomington Mall of America properties. Uses sales skills to drive revenue, maximize profit and ensure quality.

JOB REQUIREMENT

Sales: Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.

Revenue Optimizing : Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability thru active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.

Technical Acumen : Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY on a daily basis. Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business.

Guest Service : Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.

Training : Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.

Self/Workload Management : Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.

Safety/Risk Management : Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education : High school diploma or GED required. College degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities : 2+ years of sales experience required, in a full-service hotel of comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment. Must have a valid driver license.

Note:

  • This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties and skills. Responsibilities may vary depending on brand/location.
  • All associates are expected to deal with customers and co-workers in a positive and respectful way and perform their duties in a safe and effective manner.
  • To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodations.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
  • CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.


This company is an equal opportunity employer.

frnch1

Closed

Franchised Sales Manager

Bloomington, MN, United States

Full-time, Indefinite

Start Date:

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