Franchised Sales Manager
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Franchised Sales Manager

Marriott Worldwide



Franchised Sales Manager

About the job

Job Number 23095127
Job Category Sales & Marketing
Location San Antonio Marriott Northwest, 3233 NW Loop 410, San Antonio, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Mid-Continent Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


The SMERF Sales Manager, is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Mid-Continent Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with the Mid-Continent Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
  • Must comply with attainment of individual goals
  • Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
  • Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
  • Attend and participate in Daily/Weekly Sales Meeting.
  • Attend monthly meetings of assigned professional organizations.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Be familiar with all Mid-Continent Hospitality sales policies and house rules.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to guests, other employees and managers.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Meet and greet onsite contacts.
  • Monitor production of all top accounts and evaluate trends within your market.
  • React to negative trends in marketplace by implementing blitzes or catering promotions.
  • Handle inquires as part of Inquiry Day Program.
  • Perform any other duties as requested by the General Manager or Director of Sales.


  • Two (2) year or four (4) year college degree preferred.
  • At least 1 year of progressive experience in hotel sales or a related field required.
  • High School diploma or equivalent required.
  • Must have a valid driver’s license for the applicable state.
  • Must be proficient with Windows operating system.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions

This company is an equal opportunity employer.



Franchised Sales Manager

San Antonio, TX, United States

Full-time, Indefinite

Start Date:

Latest start date:

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