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Marvel
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Receptionist / Office Coordinator
About the job
Marvel Entertainment is looking for a Receptionist who is friendly, highly-motivated, and extremely detail-oriented. As the first person our clients, visitors and future employees encounter, the Receptionist is responsible for creating a lasting, positive, and professional impression.
As part of the IT & Technical Operations team at Marvel, the Receptionist will enjoy a variety of engagements across the media production and distribution lifecycle, and will have exposure to various parts of the business including production, post production, partnerships/promotions, marketing, business development, and more.
In addition, the ideal candidate is technologically savvy and a quick-learner. S/he must be able to efficiently manage multiple tasks simultaneously in a fast paced environment while keeping track of priorities and status of each to completion.
Responsibilities
As part of the IT & Technical Operations team at Marvel, the Receptionist will enjoy a variety of engagements across the media production and distribution lifecycle, and will have exposure to various parts of the business including production, post production, partnerships/promotions, marketing, business development, and more.
In addition, the ideal candidate is technologically savvy and a quick-learner. S/he must be able to efficiently manage multiple tasks simultaneously in a fast paced environment while keeping track of priorities and status of each to completion.
Responsibilities
- Answer and field all incoming phone calls on a multi-line console in a timely, courteous manner. Accurately route each call.
- Promptly greet visitors in a friendly and approachable manner; ensure they sign in properly and contact appropriate company personnel of their arrival.
- Ensure a clean and welcoming lobby area for all clients, visitors, and employees.
- Manage the kitchen, copy room, and reception area to ensure rooms are tidy and stocked with supplies.
- Provide additional administrative support such as mail distribution and visitor parking spot assignments.
- Generate facility management requests for maintenance and repairs in a complete and timely manner. Track through to completion and escalate potential delays.
- Effectively manage conference room calendar and book requests.
- Assist the digital ad team by coordinating with licensees to retrieve/distribute assets.
- Proactive in assisting larger organization with asset management, i.e., data entry, metadata tagging, archive, and more.
- Performance of other duties and/or special projects as needed. Provide support to the Marvel west-coast IT and Technical Operations team.
- Willingness to work occasional overtime.
- At least 2-3 years’ experience as a receptionist or in a related customer service role.
- Must be able to life up to 15-20lbs.
- Demonstrated professionalism, is polished and poised.
- Must have excellent oral and written communication skills, including phone etiquette.
- Must possess strong interpersonal skills; build and maintain strong customer relationships.
- Proven track record of managing multiple priorities; with strong organizational skills.
- Must possess effective listening skills and take direction well.
- Adaptable to changing priorities.
- Ability to remain calm under pressure.
- Ability to work as a team player.
- Proficient skill-set in Microsoft Office Suite (Excel, Word, Powerpoint, and Outlook)
- Strong experience with computers, including: Operating Systems (Macintosh and Windows), Browsers (Firefox, Chrome and Internet Explorer)
- Self-starter on assigned projects
- Passionate about film, television and animation production and possess willingness to learn and grow with the company.
Closed
Receptionist / Office Coordinator
Full-time, Indefinite
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