Receptionist / Office Coordinator

[{{ $ | translate}}] Receptionist / Office Coordinator

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Job description

Marvel Entertainment is looking for a Receptionist who is friendly, highly-motivated, and extremely detail-oriented. As the first person our clients, visitors and future employees encounter, the Receptionist is responsible for creating a lasting, positive, and professional impression.
As part of the IT & Technical Operations team at Marvel, the Receptionist will enjoy a variety of engagements across the media production and distribution lifecycle, and will have exposure to various parts of the business including production, post production, partnerships/promotions, marketing, business development, and more.
In addition, the ideal candidate is technologically savvy and a quick-learner. S/he must be able to efficiently manage multiple tasks simultaneously in a fast paced environment while keeping track of priorities and status of each to completion.
  • Answer and field all incoming phone calls on a multi-line console in a timely, courteous manner. Accurately route each call.
  • Promptly greet visitors in a friendly and approachable manner; ensure they sign in properly and contact appropriate company personnel of their arrival.
  • Ensure a clean and welcoming lobby area for all clients, visitors, and employees.
  • Manage the kitchen, copy room, and reception area to ensure rooms are tidy and stocked with supplies.
  • Provide additional administrative support such as mail distribution and visitor parking spot assignments.
  • Generate facility management requests for maintenance and repairs in a complete and timely manner. Track through to completion and escalate potential delays.
  • Effectively manage conference room calendar and book requests.
  • Assist the digital ad team by coordinating with licensees to retrieve/distribute assets.
  • Proactive in assisting larger organization with asset management, i.e., data entry, metadata tagging, archive, and more.
  • Performance of other duties and/or special projects as needed. Provide support to the Marvel west-coast IT and Technical Operations team.
  • Willingness to work occasional overtime.
Basic Qualifications
  • At least 2-3 years’ experience as a receptionist or in a related customer service role.
  • Must be able to life up to 15-20lbs.
  • Demonstrated professionalism, is polished and poised.
  • Must have excellent oral and written communication skills, including phone etiquette.
  • Must possess strong interpersonal skills; build and maintain strong customer relationships.
  • Proven track record of managing multiple priorities; with strong organizational skills.
  • Must possess effective listening skills and take direction well.
  • Adaptable to changing priorities.
  • Ability to remain calm under pressure.
  • Ability to work as a team player.
  • Proficient skill-set in Microsoft Office Suite (Excel, Word, Powerpoint, and Outlook)
  • Strong experience with computers, including: Operating Systems (Macintosh and Windows), Browsers (Firefox, Chrome and Internet Explorer)
  • Self-starter on assigned projects
  • Passionate about film, television and animation production and possess willingness to learn and grow with the company.
Company Overview Marvel Entertainment, LLC, a wholly-owned subsidiary of The Walt Disney Company, is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years. Marvel utilizes its character franchises in entertainment, licensing and publishing.


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Job type
Glendale, AZ, United States
Starting in
As soon as possible

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