We are seeking a Project Coordinator to join a global team delivering excellence. In this role, you’ll have an opportunity to plan, develop and deliver events in an international environment, offering the full range of MCI event solutions and contribute to the education of orthopedic surgeons worldwide.
Leadership & Relationship Management
Planning of operational roles within the project team
Regular and frequent communication with clients to monitor satisfaction and take corrective actions.
Providing advanced technical knowledge and direction to subordinate staff
Maintaining enthusiasm and professional standards within the event / project teams
Reporting to the AO Region Lead on project and event objectives, budgets, resource planning
Maintaining good internal communication within the event / project teams
Hands-on management of projects attributed including planning, budgeting, quality of work, client relationship, etc.
Managing project team on given events both during the preparation phase, on-site and wrapping up a project, in line with client regulations, compliance requirements, processes and expectations.
Planning and delivering projects to effectively accomplish client goals & objectives, as per defined SOWs and measured against given KPIs.
Supervising final production and presentation of proposals to clients (concept, creativity, planning, time line, staging guides, quality, budget, resources, profitability, etc.).
Participating in event debriefings, gathering client feedback and market intelligence; escalation of information where appropriate to Region Lead.
Ensuring the profitability of the events and projects organised, managing and verifying all income and expenditure
Proper administration and reconciliation (operational, financial – internal & external) of all projects handled by project teams.
Cash flow management, supplier negotiation (prices, payment terms, cancellation and upgrade policy, commissions), site visits, supplier presentations where appropriate.
Administration and IT
Monitoring pricing and processes applied are correct and optimal.
Optimizing efficiencies; advising Account Manager / Account Director of new business opportunities.
Implementing operating procedures; effecting changes required for improvement
Maintaining and updating of managerial tools such as clockwork, record management files and all other appropriate files and databases
A minimum of 3 years’ experience in the meetings industry demonstrating consistent progression in roles and responsibilities
Experience in planning, developing and delivering events and communication programmes in the private sector in an international environment
A proven track record of managing and motivating teams and delivering small- and large scale projects in a service environment
Traveling on-site inspections and accompanying events as required (at least 20 trips per year)
Good knowledge of international destinations – hotels and venues
Good written and verbal communication
Fluency in German and English, additional languages are added value
Ability to make decisions and to prioritize tasks, and to remain calm under stress
Problem solving skills
Ability to work both autonomously and as part of a team
Excellent inter-personal skills
Ability to motivate and coach people
Experience with management and operating of budgets / financial control
Professional education in Event Management, Hotel Management, Tourism or another relevant domain
Good knowledge of computerized systems including word processing, spreadsheets, presentation packages and databases, preferably Word, Excel, PowerPoint
MCI is the world’s leading provider of strategic engagement and activation solutions and has been a key driver of innovation in the meetings, events, association and congress industries since 1987. Through creative live experiences and digitisation, globalisation, brand enhancement and content strategies, MCI helps multinational companies and international associations to enhance organisational performance, grow globally, energise communities and drive business results. An independent, privately held company with headquarters in Geneva, Switzerland, MCI’s 1,600 experts in 63 cities and 31 countries help clients across Europe, the Americas, Asia-Pacific, and India, the Middle East and Africa to unlock their potential and deliver real change.