[{{ $ctrl._job.status.name | translate}}] Guest Service Agent
ME London by Melia


Job description

We are looking for a passionate hospitality professional seeking a new challenge in a 5* Lifestyle environment to take on the role of Guest Services Agent in our Front Office Department.

The ideal candidate will have experience in a Front Office Environment in hospitality. They will have great attention to detail, excellent administration skills as well as being personable, empathetic and professional.

We are looking for someone who has thorough guest service skills who has a passion for delivering exceptional service. The ability to adapt their service delivery to the guest, and to use their personality to form intrinsic relationships with their guests and colleagues.


Previous Front Office experience is essentialPrevious experience in a 5* hospitality is desirableWorking knowledge of OperaOrganised, proactive and flexibleExceptional customer service skillsPassionate about giving high quality 5* serviceLooking to grow their career in hospitalitySeek to exceed guest expectationsEnjoy working as part of a team in a busy and thriving environment
Job type
Fulltime job
London, United Kingdom
Guest Relations
Starting in
As soon as possible
Latest start date
August 2018
Pay range
Other benefits
Meals on Duty

ME London by Melia

Contemporary, luxury hotel, ME London, is the flagship property for the ME by Meliá brand, located on the Strand in the cultural heart of London. The UK’s first Foster + Partners’ hotel, ME London is one of the leading hotels in the capital offering 157 chic guestrooms, 16 luxurious suites and signature penthouse Suite ME.

ME London is home to the renowned Radio Rooftop Bar with panoramic views of the city’s skyline from Tower Bridge to the Houses of Parliament. The hotel also boasts international dining outlets of STK (a world famous steak house) and lounge bar Marconi Lounge.

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