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Group Reservation Agent (f/m/d)
About the job
GROUP RESERVATION AGENT (F/M/D) |
We are looking for 5 new Group Reservation Agents to become part of our Group Sales Team in Milan and in Berlin!
Join us to create a memorable experience for our MEININGER guests!
As the interface between direct customers, tour operators and MEININGER, you will advise and support our customers by telephone and in writing
You monitor and control the entire booking process from the initial contact through the conclusion of the contract to invoicing
You process and control interface bookings and monitor appointments and incoming payments
You take part in commerce trips and meetings with customers and cooperation partners
You will work closely with the Sales, Marketing and Revenue departments and with the respective hotel teams at the different locations
Answer customer questions about property facilities/services (e.g., hours of operation, breakfast, rates and room types, packages, promotions, locations)
Training will be provided by us!
STEP IN & EXPLORE MEININGER Hotels!
Number of positions: 5
Lively, open and international corporate culture with flat hierarchies
Attractive salary package
25 days annual vacation + additional vacation days for each year at MEININGER
Various learning opportunities and training
Regular employee events and team activities: M-Days, Christmas party, team building events
Snacks, fresh fruit and vegetables, various types of muesli, coffee, tea and non-alcoholic drinks as well as a weekly team lunch
Opportunities for growth and development as part of an internationally expanding organization
Possesses initial experience in the hotel industry and/or in reservation sales
A sales talent with strong communication skills
A team player who is open-minded, committed and able to react flexibly to new situations
A talent for organization and have a strong guest orientation / service orientation
Fluent command of English and German or French (at least B2)
A PC expert with application-safe MS Office knowledge
Languages required: English and German. French is a plus
🕮 OUR STORY
In 1999, MEININGER first opened its doors on Meininger Street in Berlin.
MEININGER offers the service and ease of an international budget hotel with hostel-like facilities such as guest kitchens and game zones. MEININGER Hotels are located centrally in major European cities, offering well equipped rooms and convenience for a fair price.
We are THE leader in the hybrid hotel-hostel sector
We provide a diverse and inclusive workforce
We deliver training workshops for career and self-development of our employees
We offer varied and challenging roles within a multinational and innovative team
We offer job rotation around EUROPE to our wanderlust employees for better career prospects
🏳️🌈Why we want YOU?
Every day is UNIQUE, JUST LIKE YOU
You have novel ideas and are eager to realize them
You are a quest expert and would love to share the city's hidden treasures with our travellers
STEP IN & EXPLORE NOW to contribute to the exciting growth story of an international hotel chain
We look forward to hearing from you here at MEININGER – The urban traveller’s home.