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Sales Manager, MICE

MELCO Resorts & Entertainment


Sales Manager, MICE

Job Description


The Sales Manager, MICE manages corporate/MICE sales to achieve hotel and entertainment occupancy and revenue goals as well as existing corporate, DMC and MICE trade accounts. Generates new accounts and sales channels and formulate and implement sales and marketing strategies for all markets.


Sets up strategies of maximizing hotel occupancy and yielding up hotel room revenue
Maximizes gaming revenue at Mass Gaming Rooms Program by setting up advanced analytical framework and ADT requirement
Manages and forecasts room blocks of all market segments through effective inventory management
Approves Sales Group of all hotels in properties
Develops and Maintains customized PMS and SQL database solutions
Liaises with senior operations management, including hosting and attending departmental meetings on a weekly basis
Together with Digital Marketing team manages all direct distribution channels, maximizing on their potential and production
Liaises with the Analytics team to identify revenue metrics and trends
Performs Rooms Budgeting & Forecasting along with the support of operational departments in maximising their revenues
Works closely with the Resort Sales Team to support their efforts
Produces regular and ad - hoc reports related to Mass Gaming player development, hotel rooms and any promotional packages for review by management
Manages and motivates team of highly skilled sales professionals

Skills / Competencies
Mature presentation style and be comfortable interacting with senior management continuously
Excellent command of English, Greek and other languages will be considered as an advantage
Expert proficiency in MS Excel and strong skills in PowerPoint
Must have superior technical skills in Opera, Vision or Cognos, Site Minder
Strong project management skills is a must

Personal Competencies
Strong interpersonal, leadership and communications skills and an aptitude for very high pressure on the spot decisions
Ability to keep up with a fast paced and growing business
Must have a strong analytical and economics mindset




5 years of experience selling hotels and/or entertainment attractions to corporates and MICE agents
Excellent knowledge of key MICE segments in the region with experience developing specific strategies
Existing relationship with major corporate accounts and MICE agents
Proven track record developing new corporate relationship and converting these relationships to sales

Degree from a major, accredited institution in the fields of hospitality, gaming, statistics, marketing, finance, business administration or mathematics
Post graduate degree will be preferred


Job type
Limassol, Cyprus
Greek optional, English
Starting in
As soon as possible
Contract duration

MELCO Resorts & Entertainment

Melco Resorts & Entertainment in Cyprus

Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.

As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities. City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.

Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos, Larnaca and Limassol.

Be part of Melco Resorts & Entertainment where “The Future Is Ours”

For more information on careers at Melco Resorts please click this link to our Career Site