Reservations Manager
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Reservations Manager

Melia Hotels International Marruecos

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Reservations Manager

About the job

Come join our team as Reservations Manager at our NEW properties Melia Saidia Beach & Melia Saidia Garden. Morocco.

Your main mission will be to assure all sales by receiving customers reservations requests and to optimize the occupation of rooms according to period and the capacity of the hotel. You will work in close collaboration with the Revenue Manger and Front Office.

You will also be responsable for customer loyalty and should be capable of offering an answer adapted to the customers needs by taking into account possibilities offered by the various services of the hotel and will practice the upselling following all the standards of the hotel.

About you

Minimum 2 years of experience in similar positions at a 5* Hotels.

Education in hospitality, toursim or similar.

High level of English. Frech and/or Spanish will be highly valued.

Experience in reservations management: respond, follow-up, use rooming-lists for
groups and crews, etc.

Knowledge of Office Package.

Knowledge of Sirius and Opera are essential

Knowledge of the extranet of OTA's, promotion loadings, etc.
  • Language required: French. Arabic, English, and Spanish are a plus

The company

From its headquarters in sunny Palma de Mallorca, Melià Hotels International is making giant strides around the world. This ’60-years-young’ Spanish company has been growing at a rate of one new hotel every three weeks for the last two years, adding to its nearly 375 properties across 40 countries. That startling growth rate means more jobs, more opportunities, more challenges. Culture and values run deep at Melià, where the dichotomy of being a publicly traded yet still family-run business is embraced by its employees.

Melià’s culture is built on passion and innovation, which fosters a supportive and collaborative working environment. With seven distinct brands and a broad range of clientele, the company also recruits a broad range of talent, ensuring that the right personalities are matched with the right brand and that employees have the same diverse choices as guests.

Melià’s employees are some of the brightest and most talented in the industry, and many develop their entire careers there, as Melià values growth from within. To learn more about what it’s like to work for this dynamic company from actual employees, watch these video introductions.

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Reservations Manager

Morocco

Full-time, Indefinite

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