Assistant F&B Manager
This position is not available anymore, but there are more F&B service jobs

Assistant F&B Manager

About the job

“Whatever story you choose, you are the star”

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

MISSION: Collaborates in the organisation and supervision of their staff’s activities to guarantee the quality of the service offered to the customer in the hotel restaurants and bars in order to contribute to the achievement of their food and beverage ratios and economic and quality objectives, work environment and hotel operations.

Main Responsabilities:

- Participate in ad hoc meetings to learn about the property’s global situation
- Participate in OS follow-up meetings to ensure the development of events in a timely manner
- Ensure consistency in service and quality in procedures.
- Ensure the knowledge of all the teams in charge of the procedures in the different outlets
- Ensure the presentation and service format of the offer following the implementation standards.
- Plan the work, distributing the tasks and shifts among the staff to provide quality customer service.
- Responsible for the equipment and machinery of the bar; if required, reports breakdowns to the technical services department.
- It is responsible for billing, performs cash audits, ensures the correct handling of cash and credit management.
- They are up-to-date regarding the offer of products in the market and the preparation of cocktails. Ensures that the preparation of beverages is done according to the recipe to preserve the uniformity in grammage, image and flavours.
- Be knowledgeable of the Brand philosophy, ensuring optimal implementation of the standards, operations and identity manuals that apply to their department.
- Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.
- Manage customer incidents, communicating the actions taken to the hotel’s Guest Experience Department.
- Be knowledgeable of the hotel's services and facilities as well as the entertainment programme, experiences and events, ensuring that the team has all the information to be able to promote them to guests.

About you

- Previous experience in the same role
- Fluent in Italian and English
- Ability to work in Team

Ai sensi dell’art. 13 del Regolamento Generale sulla Protezione dei dati personali 2016/679 (GDPR), La informiamo che i Suoi dati personali riferiti al curriculum vitae fornito volontariamente, saranno trattati esclusivamente da Sol Meliá Italia S.r.l., titolare del trattamento con sede in Via Masaccio 19 - 20149 Milano, al solo fine di valutare una possibile candidatura all’interno nei nostri hotels nel rispetto dei principi di sicurezza sanciti dal GDPR. La base giuridica del trattamento si basa sul consenso dell’interessato. Non comunichiamo i dati a terzi e non facciamo profilazione. Al momento dell’eventuale colloquio sarà cura dell’ufficio risorse umane dell’hotel fornire un’informativa dettagliata sul trattamento dei dati personali. In ogni caso i dati personali saranno conservati per 12 mesi all’interno dei quali ci riserviamo di contattarLa.
Può esercitare i Suoi diritti contemplati dagli articoli 15 e s.s. del GDPR scrivendo al nostro Responsabile per la protezione dei dati personali all’indirizzo email: oppure può contattare direttamente l’ufficio Risorse umane dell’hotel Melià Milano all’indirizzo email

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
  • Languages required: Italian and English. Spanish is a plus

The company

The Meliá Milano is renowned for offering the highest degree of exclusivity. Every corner of the hotel is carefully designed for you to enjoy an unforgettable experience.

View profile

Assistant F&B Manager

Milan, Italy

Full-time, 6 months

Start Date:

Want something different? See similar jobs