Duty Manager Intern
About the job
Verantwoordelijk voor het ontwikkelen, aanscherpen en implementeren van VIP procedures;
Dagelijkse controle op aankomsten en room assignments;
Behandelen van klachten van gasten;
Rol als welcomer;
Front Office werkzaamheden;
Verzorgen en controleren van dagelijkse management rapportages;
Kwaliteitsmanagement met betrekking tot Front Desk, Guest Relations en Rooms;
Duty Manager ondersteunen;
Meewerken/invallen bij voorkomende werkzaamheden, vooral in de receptie;
Bewaken van de efficiency/productiviteit en het bedrijfsrendement.
- Number of positions: 2
- 325 EUR
- 80 EUR allowance
- Korting vouchers voor Accor hotels in de benelux;
- Department: F&B service Reception Back Office Front Office reception
About you
Je bent minimaal twintig weken beschikbaar, doordeweeks en in het weekend;
Je beheerst de Nederlandse en Engelse taal vloeiend;
Een derde taal is een pré (voorkeur Frans of Spaans);
Je bent communicatief vaardig;
Je bent in staat snel en adequaat problemen op te lossen.
- Language required: Dutch. English is a plus
The company
Mid-scale hotel for business trips or leisure
Feel Welcome to our beautiful hotel located at the Amstel river. With our bicycle/scooter rental service, daily transfers to the city Centre and nearby metro station, our hotel is your preferred place to stay while exploring Amsterdam.
Mr. Ad HOONDERT, Hotel Manager
Make yourself at home at Mercure. Mercure Hotel Amsterdam City is set in a beautiful location by the river and provides easy access to the ArenA, Ziggo Dome, Zuid-As business district and the city centre of Amsterdam. The hotel is just 5 minutes away from the RAI Convention Center. Ample, enclosed parking is available (charged parking areas), which makes this central hotel ideal not only for business trips but also weekends away. You can also reach the city centre by public transport in just 10 minutes.
Enjoy all that the beautiful city of Amsterdam has to offer with Mercure as your base. Discover the city centre with its iconic Canal Ring. Or visit some of the world's best museums, such as Rijksmuseum, Van Gogh and Stedelijk Museum. Would you rather enjoy nature? The Amstel Park is located nearby the hotel. Here you can enjoy a beautiful green surrounding. Or visit the lovely district De Pijp, which is also nearby. Here you'll find many unique bars, restaurants and shop.