Commercial Manager
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Commercial Manager

Merlin Entertainments



Commercial Manager

About the job

Commercial Manager

LEGOLAND Discovery Centre Manchester Barton Square, The Trafford Centre
United Kingdom

Manchester’s LEGOLAND® Discovery Centre is the ultimate indoor LEGO® playground where children can experience supercharged LEGO play!

To assist our current Master Model Builders, we are looking to hire a Commercial Manager. The role will predominantly manage the retail offering but will also oversee the food and beverage function and our Photo and VR partners across both LEGOLAND Discovery Centre and SEA LIFE Manchester. The role sits within the senior management team and therefore also includes incident management responsibilities. 

This is a full time, permanent position, and given the 7-day nature of the visitor attraction business, shifts will include weekend and bank holiday working on a roster basis, so you’ll need to be flexible with regards working days and hours. Shifts are predominantly between the hours of 8am – 8pm with some occasional early starts and late finishes required.

Please be aware that we will be offering interviews for this position in early January

We think you’ll be Super-mega- awesome if you:

·        Have a charismatic leadership style with an infectious passion for driving profits

·        Have experience in any well-respected retail brand on the high street or even better, at a visitor attraction

·        Have experience of setting and managing budgets and driving revenue

·        Can demonstrate a flair for visual merchandising

·        Are someone who challenges the status quo and is keen to push boundaries and get involved in moving a business forward

It’s all FUN FUN FUN

In this exciting role, you’ll recruit, lead, and train the retail team to be the best they can be. Upskilling and inspiring them to deliver exceptional service whilst challenging them to increase customer conversion rates and drive up the average spend per head to achieve sales targets and ultimately grow our profits.

With your commercial hat on you’ll analyse and interpret sales data and feedback information on product performance to ensure our targets are achieved. You’ll take ownership and prepare documented action plans to maximise profits and work with the Central buying team and Group Commercial Director to deliver an effective strategy for product development, margin management and stock availability.

Our commercial areas are very much part of the LEGOLAND Discovery Centre immersive experience, therefore visual merchandising and space management within the units will be crucial. You’ll have a real flair for creating innovative and exciting displays which maximise sales opportunities. The successful candidate will support with development of new income streams, business opportunities and projects connected with all commercial operations.

Totally awesome right?

Why join us?

·        We are offering a salary of £30,000

·        You’ll also enjoy 33 days holiday (including bank holidays)

·        Group Personal Pension Plan

·        Merlin Magic Pass (giving free admission to all of Merlin’s attractions)

·        Employee Assistance Programme

·        Life Assurance

·        40% online LEGO discount

Perhaps the biggest benefit of joining us however is the amazing opportunities to advance your career. Merlin is a large, global, expanding business, with no end of senior commercial roles, so for an ambitious and talented individual looking to go much further with their career, we can provide the opportunities and the support to help you realise your potential.

Everyone Matters at Merlin.   
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.


Commercial Manager

Manchester, United Kingdom

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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