Location: Chessington World of Adventures, Surrey KT9 2NE
Hours: Minimum of 20hrs per week, which will include evenings, weekends and bank holidays, you will not be required to work Christmas Day.
Benefits: ongoing training opportunities, discount on our animal VIP experience and Go Ape High Ropes course, and a Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Chessington World of Adventures Resort is the UK's wildest adventure! With our Theme Park, Zoo, and our spectacular Hotel, there are plenty of roaringly exciting career paths available. We're also a part of the Merlin Entertainments family - associated with attractions like SEA LIFE, LEGOLAND Parks, Madame Tussauds and More!
About the Role
In this role you will work to make the most of the journey of each and every guest. With our conference centre consisting of 6 rooms, the resort delivers memorable experiences while focusing on exceptional service and untamed fun. Whether you're helping to run park-wide events or overseeing the delivery of multiple meetings and conferences in our fully kitted out rooms, you'll make sure every single attendee has an amazing experience from start to finish.
Day-to-day, that means seeing to it that the whole team knows the events schedule, keeping a watchful eye on Health & Safety and being ready to step things up at a moment's notice. And, of course, pulling out all the stops to make our events and conference experience better than ever.
We are looking for the following skills and experience;
- Experience in Conference or Event delivery, so you'll know all about delivering a smooth service under pressure.
- A hands-on approach and resilient personality, you'll thrive on a challenge.
- Experience in leading and motivating a team, ensuring they have the tools and resources to do their job.
- Most importantly, you'll understand the value of a great guest experience.
This role is permanent role, with a minimum of 20 hours per week, which will include evenings, weekends and bank holidays. You will not be required to work Christmas Day.
Alongside a 28 days holiday (including bank holidays) you can look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.