We are THORPE PARK Resort and we are part of the magical Merlin Entertainments!
We are currently recruiting for a Food and Beverage Seasonal Supervisor. In this role you will be responsible for one or more restaurants and kiosks out on Resort amongst our guests with a seasonal team of Shift Leaders, Senior Hosts and Hosts working for you. As a Seasonal Supervisor you are given the responsibility of your restaurants as your own business. High standards of food hygiene, excellent attention to detail and the ability to react is something the supervisor needs to be able to do often. You will control all aspects of your Restaurants from profit and loss accounts, to mystery shops results, sales performance and training of your teams. Reporting into either Unit Manager or Cluster Manager, you’ll work closely together to review the performance of your business against targets and develop this further.
The Food and Beverage department strives to deliver excellent service and create memorable moments in our Restaurants to our guests and the mystery shop and KPI’s is high on the agenda every day. Your influence in this is critical with your team and across the department to ensure we only deliver 100% daily with KPI’s and when the mystery shopper visits our shops.
With the Restaurants being your business, you’ll be challenged with thinking outside of the box regularly and constantly reviewing what is being done. New ideas and concepts are encouraged and if agreed, you will be responsible for the implementation of these. Health and Safety is our number one priority in all of our Restaurants across the Resort. You’ll be carrying out inspections weekly and monthly to help identify any risks and then putting actions into place to reduce the risks. As our main season runs from March to November these will be your busiest times.
We are looking for the following skills and experience;
- Experience of managing a team
- Experience of managing targets and KPI’s including sales, service, health and safety and hygiene
- Working in a Food environment is ideal but not essential
- Excellent time management skills
- Able to speak confidently in meetings
- The ability to organise effectively in a high task role
- Respond well and is accepting of change
- A passion and motivation for success
- A keen interest in developing yourself and your team
If this sounds like you, then you could be in with a chance of enjoying some of our great benefits including a competitive salary of £8.50ph, 20 free tickets for any Merlin attraction to use yourself or give to friends and family, 25% discount in our retail shops and restaurants, 40% discount online off of Lego, and much more!
These roles include full and part time hours, working 5 days out of 7 with a mixture of early and late shifts. Contracts run until November 2018. You will need to consider how you will get to and from the ‘Island Like No Other’ before applying for this role as public transport can be very limited at the start and end of the day.
Please note that due to Health & Safety reasons, you must be over 18 for this role.
We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action.
- Job type
- Chertsey, United Kingdom
- F&B other
- Starting in
- As soon as possible
- Contract duration