Food & Beverage Front of House Team Leader

[{{ $ | translate}}] Food & Beverage Front of House Team Leader
Merlin Entertainments

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Job description

We are THORPE PARK Resort and we are recruiting in our Food & Beverage Permanent team!
We are currently recruiting for a front-of-house, Food & Beverage Team Leader; this is an excellent opportunity to be part of our Food & Beverage permanent team!  As a Food & Beverage Team Leader you will assist the Department management team maximise revenue and enhance value for money at Thorpe Park Resort. 
You will assist in managing your designated restaurant effectively, in-line with all Health and Safety and Food Safety policy legislation.  As Team Leader you will help to motivate the team and work towards incentives and daily targets; organising your team too, prioritising tasks for the day set out by your Restaurant Manager.  You'll be restaurant based in order to help others, handling and resolving guest queries and complaints as they arise.
You will be hands on, ensuring we exceed the expectations of all our guests through preparation, production and service.  You will manage designated units in line with all relevant H&S and Food Policy legislation.
We’re looking for the following skills and experience;
  • Organisational capabilities
  • Ability to communicate and lead at all levels
  • Excellent knowledge in customer service and food quality standards and experience in how to improve these
  • Proven leadership experience in a fast paced high volume environment
  • Proven experience in driving excellent customer service and sales
  • Experience in a high volume High Street Food Brand would be beneficial but not essential
This role is Full Time, Permanent, averaging 40 hours per week and will include weekends and bank holidays as required.
Alongside a competitive annual salary and 28 days holiday, you can look forward to enjoying a great benefits package  including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

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Job type
Chertsey, United Kingdom
Starting in
As soon as possible
Contract duration

Merlin Entertainments

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