Food & Beverage Manager

[{{ $ | translate}}] Food & Beverage Manager
Merlin Entertainments

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Job description

We are THORPE PARK Resort and we are recruiting for two Food & Beverage Managers!
We are currently recruiting for two Food & Beverage Managers; one to look after our smaller Restaurants on Resort, and the other to manage our 'Grab & Go' offerings.  Reporting into our Head of Food & Beverage, this is an excellent opportunity to be a part of our permanent team!  You will be hands on, whilst motivating and developing your team to deliver service to the highest standard, ensuring we exceed the expectations of all our guests through preparation, production and service.  Key measurables include mystery shop scores, Food safety and Health & Safety compliance, customer satisfaction KPI targets and also ownership and delivery of profit and loss accounts.
In addition to this, as a Food & Beverage Manager, you will support your assistant managers operationally, whilst focussing on their strategic development through coaching, delegation and personal development plans; in-line with the department recruitment, retention and growth strategy for 2018 and beyond!
We’re looking for the following skills and experience;
  • You’ll be a passionate leader whose previous experience in the Food & Beverage industry has given you the high-level operational perspective you need 
  • You will have previous experience of managing in high volume, quick serve restaurants where customer satisfaction is of the highest priority
  • You’ll drive excellent customer service, using the mystery shop programme making creative changes to improve the results
  • You will be able to demonstrate a clear understanding of all aspects of profit & loss accounts and a sound understanding of food hygiene and health & safety policies
This role is Full Time, Permanent, averaging 40 hours per week and will include weekends and bank holidays as required.
Alongside a competitive annual salary and 28 days holiday, you can look forward to enjoying a great benefits package  including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

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Job type
Chertsey, United Kingdom
Starting in
As soon as possible

Merlin Entertainments

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