Guest Experience Host - Social Media - Seasonal

[{{ $ | translate}}] Guest Experience Host - Social Media - Seasonal
Merlin Entertainments


Job description





We are THORPE PARK Resort and we are part of the magical Merlin Entertainments!
Do you know your # from your @ and your viral from your trending? We are currently recruiting for a Guest Experience Host – Social Media!  Working alongside the Guest Experience Team, you will be responsible for the daily responses to all guest communication by all social media platforms. This includes Facebook, Twitter and Trip Advisor, in order to deliver high level engagement with our brand community, on-brand interactions with visitors, in order to drive guest satisfaction.
You’ll have accurate spelling and grammar, know how to create excellent ‘on brand’ responses, be confident and quick thinking, and up to date at all times with what’s going on at the Resort.
We are looking for the following skills and experience;
  • Experience in social media/or other relevant experience with willingness to learn
  • Excellent communication skills
  • High attention to detail and accuracy
  • Good IT skills e.g. Microsoft office suite
  • Ability to use own initiative
  • Proactive, creative and assertive, reacting to key business requirements in a timely manner
Ask yourself these questions\:
  • Do you understand the importance of social media?
  • Do you like working in a fast paced environment?
  • Are you able to deliver the ultimate in memorable experiences?
If you answered yes to these questions then you could be in with a chance of joining the team and enjoy some of our great benefits including a Merlin Magic pass, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!
This role is Full Time, Seasonal until 31st October 2018 , working every weekend and bank holidays as required.
We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action.


See description

Job type
Chertsey, United Kingdom
Rooms division
Starting in
As soon as possible
Contract duration

Merlin Entertainments

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