Hotels Busser LEGOLAND
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Hotels Busser LEGOLAND

Merlin Entertainments

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Hotels Busser LEGOLAND

About the job



Hotels Busser LEGOLAND


LEGOLAND California, 1 Legoland Dr
Carlsbad, California, 92008
United States




We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!

We're now looking for a Hotels Busser to join the team. 

About the Role

The Hotel F&B Busser maintains cleanliness standards for all areas of the restaurants. Assists servers and bartenders in clearing and cleaning tables, floors and all other areas of the restaurants. Assists in the setup and clear down of the front of house restaurant operation. Follows all LEGOLAND California safety, sanitation, and cleanliness standards and polices. May work in multiple outlets and with Special Events as well.

Key Objectives:
1. Keep restaurant tables, floors and all areas of the restaurants and bars clean and orderly
2. Provides Hotel guests with outstanding service going above and beyond in line with LEGOLAND and Merlin standards
3. Assists servers, bartenders and greeters with smooth operations of the restaurants
4. Ensure strict compliance with all relevant hygiene and safety legislation requirements

Responsibilities:


1. Guest Services: Must understand and meet all guest expectations and have the ability to communicate clearly. Provides service to our guests in a friendly, efficient, and courteous manner. Maintains high service standards with children as a primary focus. Needs to work with other team members to provide a positive guest experience. Will assist in the set up and clear down of tables and service stations within the front of house operation

2. Sanitation and Cleanliness: Must follow and implement all the LEGOLAND California policies and procedures regarding proper sanitation and cleanliness standards

3. Safety: Must practice all safety policies and procedures as set by LEGOLAND California. Will be expected to take responsibility for reporting all safety hazards to Lead/Supervisor or safety representative immediately

4. Food Safety: Must be knowledgeable on all LEGOLAND food safety and HACCP procedures and responsible for implementing and maintaining any relevant procedures and records. Will be required to pass the Food Handlers sanitation class that will be offered to all employees

5. Work Environment: Must be able to work in a very fast paced, multitask environment with extreme temperature changes. Must be able to work in both an indoor and outdoor, year-round environment with exposure to a variety of changing weather conditions

6. Wardrobe and Grooming: Must follow and adhere to all policies and procedures as set by LEGOLAND

7. Alcohol Service: Must follow all California laws and license restrictions governing the sale and service of alcoholic beverages in the restaurants

8. Special events: Is expected to assists with various special events and catering if required as a part of day to day duty

Requirements:

  • Experience within a full service restaurant is preferred 
  • Hotel experience preferred 
  • This position requires a positive attitude, hospitable nature with a desire to give service on the highest possible level and the ability to work as part of the team 
  • Knowledge of service and cash handling procedures in full service restaurants would also be beneficial 
  • Must be willing to work flexible hours, including evenings and weekends to support daily operation of full service restaurant 
  • Must be able to pass a Food Handler and Alcohol Awareness Test


Everyone Matters at Merlin.   
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 


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Hotels Busser LEGOLAND

Carlsbad, CA, United States

Full-time, Indefinite

Start Date:

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