Public Area Attendant
About the job
• Provide high level of service standard.
• Follow–up on any assignments by his/ her supervisor.
• Attending to guest requests/assist the guest.
• Maintain hygiene standards by using proper cleaning product.
• Pick-up of guest supplies from the general stores and placing them in housekeeping.
• Report maintenance problem in his/her area to the supervisor.
• Continue patrolling of all assigned area to ensure a high degree of cleanliness.
• Following security emergency procedure
• Should be helpful and courteous to guests all the times
• To continually support and improve housekeeping services that effectively address problem solving both guests and associates.
- competetive
- yes
- yes
- Department: Housekeeping
About you
• To report for duty punctually wearing smart attire according to the Hotel's dress codes and nametag at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with staff in the department and all other departments.
• To attend and contribute to all staff meetings, Departmental and Hotel Training scheduled, and other related activities.
• To respond to any changes in the office function as dictated by the hotel.
• To provide a courteous and professional service at all times.
• Project at all times a positive and motivated attitude and exercise self control.
• Handle guest, suppliers and employee enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests/suppliers.
- Language required: English.
The company
Built in 1979, the original Metropolitan Hotel was famed for being one of Dubai’s first hotels and an institution in itself. ‘The Met’, as it became affectionately known, reigned as a treasured ‘home from home’ amongst local and international guests alike for over 20 years.
In 2013 the Metropolitan Hotel Dubai closed its doors to make way for Al Habtoor City – bringing with it the end of an era.
The Group’s Chairman made a firm promise to its loyal guests to revive the property in years to come. True to his word – an elevated and renewed Metropolitan Dubai opens in 2016, offering guests and a chance to experience a new chapter in the legacy of a hotel which sits truly in the heart of Dubai.
Public Area Attendant
Full-time, Indefinite
Start Date:
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