[{{ $ctrl._job.status.name | translate}}] Recepcionista MH Apartments
MH Apartments

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Job description

MH Apartments, empresa lider en el sector de apartamentos turísticos, precisa incorporar en su departamento de recepción una persona.
Las funciones a desempeñar serían:
• Atender al cliente antes de su llegada (reservas, solicitud de información, etc.)
• Atender al cliente en su llegada (check-in, guardar equipaje, etc.)
• Atender al cliente durante su estancia ( gestión de quejas, sugerencias, reserva de entradas, información turística, etc.)
• Atender al cliente en su salida (check-out, reserva de taxi, etc.)
• Dar soporte en la atención al cliente después de su salida (encuestas de satisfacción )
• Realizar todas aquellas tareas internas de soporte que derivan de la atención al cliente durante todo el proceso (hacer caja, registro de incidencias, actualización de los datos del sistema, control de producción, etc.)
• Coordinar con el departamento de pisos preparación y salida de habitaciones.
• Coordinar con demás departamentos cualquier necesidad.

Requirements

Diplomatura de Turismo o estudios similares
Conocimientos de programas de gestión hotelera, se valorará Protel
Inglés y español imprescindibles, se valorarán otros idiomas
Dominio de programas informáticos ( Word, Excel )
Se valorará experiencia en el sector de apartamentos turísticos
Job type
Fulltime job
Location
Barcelona, Spain
Department
Front Office reception, Tourism
Languages
English, Spanish
Starting in
As soon as possible
Duration
More than 1 year

MH Apartments

MH Apartments is a hotel chain specializing in the management of tourist apartment buildings with fifteen years of experience. Our company is leader in Barcelona, ​​has been present in Prague since 2012 and in Madrid from this summer of 2018.

All MH apartments are located in buildings intended exclusively for tourist use. The buildings are strategically located in the center of the cities and all the apartments are fully equipped to the last detail to satisfy the needs of the clients.

MH Apartments offers unbeatable value for money compared to the hotel offer and greater professionalism and quality than other types of tourist accommodation.

Making your reservation at MH is quick and easy. It is not necessary to pay anything until the arrival of the client to the apartments and always guaranteed the best price and the free cancellation until 5 days before the entrance.

The chain offers spacious, bright and soundproofed apartments from one to three rooms (from 45 m2 to 95 m2). Apartments include fully equipped kitchens and comfortable, contemporary furnishings. They also have other services like WIFI, international channels, washer-dryer, dishwasher ... all included in the price.

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