[{{ $ctrl._job.status.name | translate}}] Receptionist MH Apartments
MH Apartments

Posted

Job description

MH Apartments, a leading company in the sector of tourist apartments, needs to incorporate a receptionist to join our friendly team.
We are international company with apartments in Barcelona, Madrid and Prague.

The main duties will consist of:
• Welcoming and greeting guests
• Check in and check out
• Ensuring guests are satisfied and looked after
• Taking payments, cash, credit card online and over phone
• Processing all types of reservations, walk in, online, over the phone, via booking engines
• Answering and responding to incoming e-mails
• Answering phone calls, internal and external in a professional manner
• Processing refunds, discounts and Invoices
• Dealing with Travel Agents

Requirements

The ideal candidate will:
• Provide a professional and well-presented Reception service.
• Receive and welcome guests to the hotel.
• Have previous experience in a similar environment (minimum 1 year)
• Good Microsoft Word and Excel skills are essential
• Be well presented with an outgoing personality

• Have excellent customer care skills
• Be able to work under pressure and able to resolve guest problems effectively
• Have lots of enthusiasm, a friendly and professional manner.
• Remain calm and positive when dealing with queries/complaints
Job type
Fulltime job
Location
Prague, Czechia
Department
Front Office reception
Languages
English, Czech (optional)
Starting in
As soon as possible
Duration
More than 1 year

MH Apartments

MH Apartments is a hotel chain specializing in the management of tourist apartment buildings with fifteen years of experience. Our company is leader in Barcelona, ​​has been present in Prague since 2012 and in Madrid from this summer of 2018.

All MH apartments are located in buildings intended exclusively for tourist use. The buildings are strategically located in the center of the cities and all the apartments are fully equipped to the last detail to satisfy the needs of the clients.

MH Apartments offers unbeatable value for money compared to the hotel offer and greater professionalism and quality than other types of tourist accommodation.

Making your reservation at MH is quick and easy. It is not necessary to pay anything until the arrival of the client to the apartments and always guaranteed the best price and the free cancellation until 5 days before the entrance.

The chain offers spacious, bright and soundproofed apartments from one to three rooms (from 45 m2 to 95 m2). Apartments include fully equipped kitchens and comfortable, contemporary furnishings. They also have other services like WIFI, international channels, washer-dryer, dishwasher ... all included in the price.

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