Service Manager-ADD 全日开放餐厅经理
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Service Manager-ADD 全日开放餐厅经理

Midtown Shangri-La, Hangzhou

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Service Manager-ADD 全日开放餐厅经理

About the job

Midtown Shangri-La, Hangzhou

 

Midtown Shangri-La, Hangzhou 杭州城中香格里拉大酒店

Midtown Shangri-La Hangzhou is located in West Lake Hubin Area, within 5-10 minutes’ walking distance of West Lake and subway. It lies at intra-city transportation hub, and is convenient to places of interests, such as Lingyin Temple, Hefang Street, Broken Bridge, and Su Causeway. The hotel is part of the Kerry Centre complex, which would offer choices of cinemas, supermarket, restaurants and entertainment.

杭州城中香格里拉大酒店位于西湖湖滨商圈,步行约5-10分钟可以到达西湖以及地铁凤起路站。紧邻杭州交通枢纽,可便捷前往灵隐寺、河坊街、断桥、苏堤等景点,酒店所在的嘉里中心,可提供电影院、超市、美食、休闲等多种选择。在杭州城中香格里拉, 您仿佛置身于都市中心那一片历史悠久的典雅度假胜地。酒店提供多种房型选择,湖景房皆可坐拥西湖景致,豪华阁楼层及以上房型更可享受多种豪华阁尊享礼遇。酒店共有4个餐厅,美食汇提供丰富的自助选择,城中啤酒吧适合夜晚的放松小酌,非凡酒廊适宜商务洽淡以及享用下午茶,城中中餐厅可以使您足不出户品尝地道杭帮菜淮扬菜以及粤式点心。

We are looking for a Service Manager - ADD.

As a Service Manager - ADD,

We rely on you to 

岗位职责:

-  确保完成月度和年度的个人目标和餐厅收入;

   Ensure the completion of monthly and annual personal goals and restaurant revenue;

-  不断努力建立新客户,同时保持现有客人的忠诚度,并协助创造新的促销活动,以最大限度地提高经营利润;

   Constantly strive to contact new customers, while maintaining the loyalty of existing guests, and help create new promotions to maximize operation profits;

-  以礼貌和高效的方式处理所有客人和内部客户的投诉和询问,确保问题得到满意的解决;

   Handle complaints and inquiries from all guests and internal customers and ensure problems are resolved satisfactorily;

-  与其他餐厅经理紧密合作,关注客人的满意度;

   Work closely with other restaurant managers, focusing on the overall guest satisfaction

-  监督及确保餐厅的服务标准;

   Supervise and ensure the service standards of the restaurant;

-  监督服务设备的维护保养;

   Supervise the maintenance and maintenance of service equipment;

-  确保部门培训计划,按时举行部门培训,监督其达到要求;

   Ensure the department training plan, hold the department training on time, supervise them to meet the requirements;

-  与员工定期沟通,保持着良好关系;

    Communicate with employees regularly and maintain good relationship;

 

We are looking for who 

岗位要求:

-  Relevant working experience 3 years or above; 

   相关工作经验3年或以上; 
-  Good written and verbal communication skills in English;

   良好的英语书面及口语沟通能力; 
-  Good communication skills and problem solving skills。

   良好的沟通能力和问题解决能力.

 

Midtown Shangri-La, Hangzhou

Closed

Service Manager-ADD 全日开放餐厅经理

University Drive, Coral Springs, FL, United States

Full-time, Indefinite

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