About the job
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. Cascading down Uluwatu’s dramatic cliff-side, Anantara Uluwatu Bali Resort reveals an infinite panorama of sky and sea. Signature resort experiences unveil unique perspectives of the Island of the Gods, in a surfer’s paradise of rolling Indian Ocean waves. Carved organically into the cliff, 75 designer suites and villas seamlessly blend innovation and indulgence with contemporary Balinese artistry.
As Concierge your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. It will be your responsibility to anticipate all guest needs and handle all guest inquiries. In order to do this you will need to have complete and up to date knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and current promotions. You will ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.
- Vocational School in Hotel Management preferred
- Passionate about the hospitality industry
- Positive learning attitude
- Good personal hygiene and well groomed
- Good communication skills
- Good level of English both verbal and written. Knowledge of local and foreign languages is an advantage.
5-2 working day scheme
Private medical insurance
BPJS Health and Manpower
- Department: Concierge